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Microsoft Teams Phone System Operator Connect Pricing
What is the pricing for Operator Connect, for Microsoft Teams Phone System? In the short video below, Mike explains the cost of Operator Connect for both small and large companies, and also explains the additional licensing costs for Microsoft 365.…
Penetration Testing Services Comparison: Gray Box
When comparing penetration testing services, it’s important to understand gray box testing, and how it’s different from black and white box pen testing. In the video below, Mike explains white box penetration testing, comparing it to white and black box.…
MDR Provider Comparison: Should our mid-size company buy Microsoft Defender for Endpoint?
Should our mid-size company buy Microsoft Defender for Endpoint? Mike continues his (MDR Provider Comparison) series, by addressing this question. He gives 3 questions to ask yourself about your organization, that will help determine if Defender for Endpoint is a…
Penetration Testing Services Comparison: What is Black Box?
What is a Black Box penetration testing service, and why is it important, when comparing offerings from different vendors? In the video below, Mike Smith explains what a black box test entails, and when it might be a good fit…
Penetration Testing Provider Comparison: What is White Box?
When comparing penetration testing providers, it’s important to know the difference between white box, gray box and black box. In the video below, Mike Smith explains white box pen testing services, and when your company should choose this type of…
Which Cloud PBX Vendors are HIPAA Compliant? Voicemail
Which cloud PBX vendors have HIPAA compliant voicemail? In the video below, Mike Smith explains that the first question should be “What does our company consider HIPAA compliant, when it comes to voicemail?” “What features do we need?” Mike details…
Managed Detection and Response Provider Comparison: What is MDR?
What is MDR? Before we compare Managed Detection and Response providers, it’s important to fist establish what defines an MDR provider. In the video below, Mike explains the problems MDR is built to solve, and the different services that MDR…
Microsoft Teams Phone System Reliability: Failover Options – Complete Redundancy
Is Microsoft Teams Phone System Reliable? Is there a failover option, for complete redundancy for dial tone? In the video below, Mike Smith explains how you can use Direct Routing as a Service to provide every user with a secondary…
Which cloud call center software solutions are HIPAA compliant? SMS
Which cloud call center software solutions are HIPAA compliant, that include SMS text messaging? In the video below, Mike explains how cloud call (contact) center software vendors often vary on what they consider “HIPAA compliant SMS,” and gives you six…
The Best SASE SD-WAN Vendors: What is SASE?
What is SASE? Who are the best SASE SD-WAN vendors? In the video below, Mike Smith explains SASE (secure access service edge), and also tells you some tips on how SASE vendors differ in their product offerings. Want Mike’s recommendations…