Blog
Mike Smith’s Brain Episode 21: Cloud Call Centers
Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…
Cloud Call Centers [INFOGRAPHIC]
This beautifully designed infographic explains cloud call centers and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click the button and find out for free. MY TOP…
Corporate Cellular Free Agency
I heard something very cool, but very subtle the other day, when talking to one of our service providers. Make sure you read this carefully, especially for you IT Pro’s who have an AT&T Wireless corporate cellular plan. If you’re…
Mike Smith’s Brain Episode 20: Shadow IT [Continued]
Hey you trekkies, take a look at part 2 of “Shadow IT” and find out what solution Kirk decides to implement with the help of AeroCom rep Brittany. If you happened to miss part 1, don’t fret you can take…
Cloud Call Center – The Way of the Future
Simply put, Cloud Call Centers (a.k.a. “Cloud Contact Centers”), are the way of the future. In this day and age, you can’t afford to be bogged down by slow or outdated systems while being overwhelmed with multiple channels of customer communication.…
How to Get Perfect Call Quality on Your SIP Trunks – Part 2
As I discussed in Part 1 of this article, here is something I’m hearing a lot from IT Pros these days. IT Pro: “Do you know of a good SIP provider? We’re planning on implementing an IP-PBX for my company…
The Newest Addition to the AeroCom Team!
Hi, I’m Satnam one of the new marketing interns here at AeroCom. I am very excited and honored to be a part of such a great team of people and I am looking forward to the experiences that await me.…
My Time at AeroCom
Working as a marketing intern at AeroCom Inc. for the past six months has been an absolutely incredible experience. My time here has been educational, invigorating, and extremely fulfilling. I have had the opportunity to work with forward-thinking, accomplished individuals…
Mike Smith’s Brain Episode 19: Shadow IT
Hey all you trekkies…you’re definitely going to enjoy Mike Smith’s Brain E19, as we follow another IT scenario at the Enterprise Corp. in Newport, CA. Find out how Kirk and Jacques deal with Shadow IT in the office… And when…
For Better or For Worse: Societal Changes of the Smartphone
Our best friend, our biggest support and our greatest source of knowledge… Our beloved, smartphone. As much as I hate to admit, I rely HEAVILY on my smartphone… It guides me to friends’ houses, reminds me of appointments, quizzes me…