CaaS! Helping Your Business Communication Needs!

Overwhelmed by your communication bills? Are you interested in having multiple hosted communication services? Well Communications as a Service (CaaS) may be the solution for your company. Communications as a Service or is an outsourced communications solution by a third party vendor. CaaS can include cloud solutions such as Hosted PBX/Hosted VoIP, Hosted email, voice, text or fax broadcast, Hosted Interactive Voice Response, Hosted Video Conferencing and more. Your CaaS provider is responsible for all of your hardware and software management so you don’t have to worry about extra charges when you need updates or new features. A CaaS solution uses the same internet based delivery model in a similar way as PaaS, SaaS, and IaaS.

One feature is that your CaaS solution works as a pay-as-you-go and as much as you need solution so that your company is saving money and using CaaS only when you need too. This is a good solution if you are looking to cut costs as a company but still would like the features of a large business.

Another feature is that CaaS offers extensive flexibility for small and medium sized companies and features can be set day to day to avoid over charges and so that your resources aren’t wasted. Your service provider is responsible for running these services so you don’t need to worry about your own trained personnel.

Some other benefits for investing in a CaaS solution include:

• Simple billing with one monthly charge
• Features MPLS connection with quality of service (QoS)
• Decreases equipment costs
• Optimizes network for effective communication costs
• Increases business growth