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The Best Business ISPs for Large, Multi-Site Companies
You’re working for a large organization, with multiple sites. But with two ISPs at every site, ISP management is getting insane. You have tons of account numbers, a dozen ISPs with a dozen phone numbers, and staggered contract expiration dates.…
Why is Skills Based Routing a Must for Call Center Software?
Your company is in the market for new call center software, but what is Skills Based Routing and why is it a must have feature? In this video, I am going to define Skills Based Routing and provide several use…
Why do customers sign 60-month Business Phone System contracts?
Your company is looking for a new business phone system solution, but weren’t sure to sign a 12, 36, or 60-month contract. Most of my customers sign a 36 or 60-month contract and I wanted to share some interesting tradeoffs.…
Cybersecurity Insurance Requirements for EDR
Your company is applying for a cybersecurity insurance policy, but what are the requirements for EDR? These days, most cybersecurity policies will require a behavioral-based EDR solution, but what does that mean? In this video, I explain what a behavioral-based…