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Network Infrastructure Management | Cybersecurity Risk Assessment Template
What is the best template to use for a cybersecurity risk assessment, for Network Infrastructure Management? In this video I explain the 8 best practices to protect your company’s data, according to the CIS Framework. Want my recommendations on the…
Use AI to turn agents into all stars | Call Center Software
Your company is looking into new call center software, and your managers don’t have time to score every call from every agent. In this video, I explain how your company can leverage AI to turn your agents into all stars.…
Does Microsoft Teams Phone System Have Custom Call Reports?
Your company is considering buying Microsoft Teams Phone System, but you’re not sure if they have custom call reports. The simple answer is no, Teams does not have custom call reports. But don’t worry. In this video, I will help…
3 Reasons to Lease vs Purchase Desk Phones | Business Phone Systems
Your business is looking for a new phone system, and you’re not sure whether to buy or lease desk phones. I have the answer you’re looking for. In this video, I give 3 reasons on why leasing desk phones is…