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AI for Call Centers: How can AI improve Call Center Quality?
Your company is looking for ways to improve your call center quality and wants to explore AI for call centers. In this video, I explain how AI can improve your Call Center Quality by improving your customer experience, tools for…
Microsoft Teams Phone System: A Secret for Retail and Manufacturing Companies
You work for a large retail or manufacturing company and have a bunch of common area phones and you are currently exploring the use of Teams Phone System. I have 3 secrets to share with you to lower the price…
The Best SD-WAN:2 Features Your Retail Company Needs to Have
Your retail company is in the market for SD-WAN vendors, but not sure where to start. In this video, I explain 2 features your retail company needs to have. Want my recommendations on the best SD-WAN solutions that your company…
Cybersecurity Risk Assessment Template: Email and Browser Protection
What is the best template to use for a Cybersecurity risk assessment, for email and browser protection? In this video, I explain 7 steps to protect your email and browser from possible threats. Want my recommendations on the best companies…
Business Phone Systems: 3 Reporting and Analytics Must Haves
Your company is looking for a new business phone system, but what call reporting and analytics are a must have? These are my 3 Must-Haves for Business Phone Systems Reports that show geography Reports that can be customized Ability to…