Unnecessary telecom costs can be added by mistake and could be in your carrier’s favor. Unless you’re hovering over your monthly telecom a bill making sure everything adds up, you could end up spending more than you bargained for and more than your company needs to be paying. With Telecom Expense Management (TEM) you can eliminate those costs and save yourself 12-20% of your budget from those telecom bill mistakes. That’s why we are going to break down a few reasons why it is essential to make the switch to TEM.
The first way to reduce telecom costs is telecom assets validation. It is essential to understand what areas you are using and to know exactly what you are paying for. With TEM it monitors what is in use and helps eliminate unused areas and saves you money. Make sure you know what you have.
The next area is dispute tracking and management. It can be timely and quite frankly a pain for you to spend time tracking down billing errors. For disputes, most carriers have a process for submitting disputes and to submit you must provide proper documentation. It is rare for a carrier to solve these on-going billing errors alone, and takes the customer to follow-up and maintain watch. With TEM you won’t have to worry about that.
Another area is monthly invoice audits and cost allocation. This in turn can save you money as well if you are following up correctly. Comprehensive monthly audits are crucial in eliminating telecom cost creep. Pricing errors, incorrect service periods, unauthorized features etc., are all common in the world of telecom.
Lastly, understanding your contract is an important area in reducing your telecom expenses. If you are not looking to renew your contract and you are set up with an automatic renewal, it is often a requirement to provide written notice up to 60 days in advance to cancel your contract, which can be a nuisance. With TEM you won’t have to worry about cancellation since it is all based on a per use basis.
For more information regarding TEM or any other technologies, contact AeroCom today to speak to your account executive at (877) 465-3505 or you can visit our website at www. Aerocominc.com
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