If you are on the hunt for a hosted PBX provider, you already know that there has to be time to get to know the provider. Since each business has different needs, each provider will have different solutions. Each provider will try to persuade you with great deals and prices for their flexible contracts.
However, do not be fooled by the brand new providers who are trying to get your business with only price. The quality of your business is at stake when choosing a voice system. Your customer satisfaction will be based on the quality of your calls and phone system from your hosted PBX provider. You can save money as well as receive guaranteed quality service.
Here are the questions you should be asking your hosted PBX provider.
1. Can the system maintain both outbound and inbound faxes out of the provided equipment? Or will I have to plug in my fax machine or other special equipment?
2. How will the system manage remote and mobile workers? Could I have a specific example for the case of a power outage?
3. How is your quality of service guaranteed?
4. What is the contract termination policy?
5. How can you guarantee me that your company will exist in the next 3 years?
With these descriptive questions, you will get to know the provider and be guaranteed a great service for your business needs. It is important that you take time before choosing a provider and not feel rushed by their deals and their deadlines for their amazing sale price. If you are looking to narrow down your search for a hosted PBX provider, team up with an AeroCom Genius today!
