Blog
Mike Smith’s Brain Episode 21: Cloud Call Centers
Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…
Mike Smith’s Brain Episode 20: Shadow IT [Continued]
Hey you trekkies, take a look at part 2 of “Shadow IT” and find out what solution Kirk decides to implement with the help of AeroCom rep Brittany. If you happened to miss part 1, don’t fret you can take…
Mike Smith’s Brain Episode 19: Shadow IT
Hey all you trekkies…you’re definitely going to enjoy Mike Smith’s Brain E19, as we follow another IT scenario at the Enterprise Corp. in Newport, CA. Find out how Kirk and Jacques deal with Shadow IT in the office… And when…
Mike Smith’s Brain E18: Cure for the Mondays
Welcome to Mike Smith’s Brain Episode 18! Today Mike will reveal the perfect remedy for the “case of the Mondays” or “phone upgrade from hell” that was presented in Episode 17. Did you know telecom providers could do this?! Save yourself the hassle…
Operation: Hosted Firewall + Content Filtering
Moving forward with our T.O.M. for March, we’d like to brief you on Operation: Hosted Firewall and Content Filtering. Hosted Firewall and Content Filtering has the ability to integrate security, content filtering, network firewall and network capabilities to protect you…
Mike Smith’s Brain E17: The Phone Upgrade from Hell
Welcome to E17 of @mikesmithsbrain and in addition, welcome to The Phone Upgrade from Hell. This is every IT Guy’s worst nightmare…the boss wants to look into changing cellular phone providers for the company!! What will our sysadmin do?? Leave us…
Mike Smith’s Brain E14: IPsec VPN or MPLS? Answered.
Welcome to Episode 14! In this Episode, Mike is going to present the solution to the tech scenario presented from episode 13. In this scenario, should your company use MPLS or just an IPsec VPN for it’s WAN? See how…
Mike Smith’s Brain E16: Cutting Costs with ISDN PRI Phone Service
Welcome to Episode 16! In this follow up episode, Mike talks cutting costs with ISDN PRI T1 lines and scalability options. If you haven’t seen E15: the IT Guy yet, check it out here. Leave us a COMMENT or TWEET AT US to let us know…
Mike Smith’s Brain E15: ISDN PRI T1’s at Multiple Locations
Welcome to Episode 15! You are in for quite a ride as we follow a day in the life of an IT guy… Maybe you can relate to Steven Jones and his relentless workload. What can we do to help…
What SIP Trunking Can Do for You!
Our February Tech of the Month spotlight is on SIP Trunking! Watch to find out the benefits and cost savings it will bring to your company. Cheers! Need an AeroCom expert to search the hundreds of SIP providers and tell you…