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Hey IT Pros! Service Providers have a lot in common with you.

Once again, I found myself explaining why Yelp is not a good place to form your opinion on providers. People never stop and think… “Wow, my provider hasn’t had an outage or glitch in 6 months… I think I’ll go on over and post a raving review on Yelp!” Nope… but if you have an issue with a service provider and you get a person in customer care that isn’t very nice… Yelp and everyone around you is gonna hear about it.