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Cloud Call Centers [INFOGRAPHIC]
This beautifully designed infographic explains cloud call centers and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click the button and find out for free. MY TOP…
Cloud Call Center – The Way of the Future
Simply put, Cloud Call Centers (a.k.a. “Cloud Contact Centers”), are the way of the future. In this day and age, you can’t afford to be bogged down by slow or outdated systems while being overwhelmed with multiple channels of customer communication.…
How to Get Perfect Call Quality on Your SIP Trunks – Part 1
Here is something I’m hearing a lot from IT Professionals, these days. IT Pro: “Who’s the best SIP VoIP provider? We are planning to buy a new IP-PBX for my company with approx. 50 users and we are leaning toward using SIP trunks (via…
8 Shopping Hacks for Enterprise VoIP [White Paper]
Work Less… Get Better Results. Yes, YOU… IT Directors, Sys Admins, CIOs. It’s possible. Your company’s phone system is End of Life, outdated or just died. Maybe your current hosted VoIP/hosted PBX service contract is coming to an end. You…
Mike Smith’s Brain E12: Faxes with VoIP – Answered
Welcome to E12 of @mikesmithsbrain. In this episode Mike is going to give you the 3 best solutions to the proposed scenario in Episode 10, regarding what to do with your fax machines, when your company moves to hosted VoIP.…
Uses of multi-line SIP Phones [INFOgraphic]
Multi-line SIP (and VoIP) phones are different than traditional multi-line telephones. With older traditional telephony systems, pressing a line button would just get you a new line with a dial tone. SIP multi-line phones offer a number of useful options…
Mike Smith’s Brain E10: Fax Machine Scenario Challenge
Welcome to E10 of @mikesmithsbrain. How good are your IT analysis skills..? In this episode, Mike explains a hypothetical office scenario in need of some serious IT help! Under these circumstances, what should this company do with their fax lines?…
Mike Smith’s Brain 9: should this company choose PRI T1’s or SIP T1’s?
Welcome to E9 of @mikesmithsbrain. This time, Mike asks a hypothetical tech question regarding a national-level phone system. Should this company use SIP or PRI? Also, you can TELL US what technologies you’d like to hear about in the next episode!…
Mike Smith’s Brain E7: 3 MORE Questions to ask when looking at Hosted VoIP
Welcome to E7 of @mikesmithsbrain. Today’s episode is expanding on Episode 5, “Questions to ask when looking for Hosted VoIP Systems.” In this episode, Mike gives us 3 MORE questions in to ask! Also, you can TELL US what technologies you’d like…
Mike Smith’s Brain E6: How to get a Phone System for FREE!
Welcome to E6 of @mikesmithsbrain. Today, Mike will reveal how to get a Hosted Phone System for FREE!! No joke. He will tell you how to upgrade your phone system AND get money back! As always, feel free to let…