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Mike Smith’s Brain Episode 23: VoIP SIP Trunks with Great Voice Quality
If your company has an on-premises VoIP system that requires SIP trunks… DON’T think the public Internet is your only way to receive dial-tone. Jerry, Rod and his trusty sidekick are here to tell you all about the next best thing in SIP…
Mike Smith’s Brain Episode 22: Dedicated SIP Trunking
Listen to Mike explain dedicated SIP trunking for VoIP phone systems and how it improves call quality. Also… watch for the editing error. Doh! INTERNS! Did you find it? Need a quote featuring the best 3 dedicated SIP providers for…
Mike Smith’s Brain Episode 21: Cloud Call Centers
Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…
Cloud Call Centers [INFOGRAPHIC]
This beautifully designed infographic explains cloud call centers and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click the button and find out for free. MY TOP…
Cloud Call Center – The Way of the Future
Simply put, Cloud Call Centers (a.k.a. “Cloud Contact Centers”), are the way of the future. In this day and age, you can’t afford to be bogged down by slow or outdated systems while being overwhelmed with multiple channels of customer communication.…
How to Get Perfect Call Quality on Your SIP Trunks – Part 1
Here is something I’m hearing a lot from IT Professionals, these days. IT Pro: “Who’s the best SIP VoIP provider? We are planning to buy a new IP-PBX for my company with approx. 50 users and we are leaning toward using SIP trunks (via…
How to get Cloud QoS over the Public Internet
I was on a training webinar today with one of our service providers, bored, checking email, hearing them talk about the same ‘ol stuff, deciding if I should just jump ship and move on with my day… When I heard…
How to Break Down Hosted VoIP Providers Like Run DMC
While looking for Hosted VoIP providers, it helps to know which questions to ask yourself about your company in order to start narrowing the field. Here are the first three questions that will at least cut the field to maybe 20-30 providers.
Is Hosted VoIP Voice Quality Safe with BYOB?
I’ve ALWAYS been told by engineers, that if a business has over ten users and needs extremely reliable hosted VoIP voice quality, a dedicated MPLS circuit needs to be installed so that their voice traffic travels over a protected environment (i.e. not the public Internet). Is it possible to have excellent, and most importantly, SAFE voice quality over BYOB (bring your own bandwidth)?