Save your Business 40%-Hosted Contact Center

December 11, 2013 Aerocom

According to AeroCom provider inContact, switching to a hosted contact center can save you and your business more than 40% over five years, compared to sticking to a premise-based system. By utilizing cloud-based offerings instead of installing all of the equipment in their own facilities hosted contact centers have the ability to save you and your company money. Lets face it, the cloud is on a rise with this internet based phenomena that has expanded companies, lowered your telecommunications bills and made access to your data less complex and accessible from remotely anywhere at anytime increasing business productivity.

With many different types of ways to get involved in the cloud, one way we recommend is investing in a hosted contact center. With a hosted contact center you are driven by a pay-as-you-go model instead of having to invest in the traditional in-house hardware that can end up being a costly investment. With a premise-based infrastructure you are required to pay an upfront capital investment and you are stuck paying for maintenance contracts/fees and other ongoing expenses throughout your contract.

Some other benefits include:

  • Investing in hosted contact center services you will significantly reduce the total cost of ownership (TCO)
  • The more hosted contact center applications the more money you will save
  • The larger your contact center is, the more savings you will have long term with the hosted model

For more information about hosted contact centers or to find your preferred cloud provider, contact AeroCom today to speak to your account executive and get started now! (877) 465-3505

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