Increase Phone Communications, Decrease Capital Expenses
Phone system technology is extremely expensive and improves drastically every year. Before cloud phone systems, companies had to muddle through their old phone system technology until it finally died or became so inefficient it might as well have been broken. Businesses today, regardless of size, need to leverage the latest phone system technology in order to maximize efficiency and compete with other companies’ 
similar technologies to increase employee efficiency, impress customers and drive costs down and profits up.
Cloud Phone System is a technology where your entire voice system is operated and maintained by a service provider. This technology is also known as a Hosted PBX system or Hosted Voice-over-IP (VoIP). With its popularity, the cloud phone system is benefiting small and medium-sized businesses with its sophisticated and affordable style.
To be exact, this technology is hosted in the cloud which means you are able to access data that is stored in a secure server. With this hosted system, your company will only have handsets on site and the brain (server), is located with the service provider. Your phones access the server through either a dedicated circuit (that the provider installs) or a public Internet connection. A cloud phone system will help you store everything digitally, from voicemails to phone bills. Efficiency and affordability are the keywords for a cloud phone system – it is also easy to use!
What’s in it for you?
Reduce costs. You will sound like a huge corporation with all the features that a cloud phone system brings, except you will be paying a quarter of the price. Most providers offer these systems at zero up-front capital expense. You can also stop worrying about finding a reliable 3rd party vendor to manage and maintain on your system, long term – the provider handles all of that too. Moves, adds and changes are easily done from a web portal that can be accessed from anywhere. Expect the same monthly fee every month with no surprises on the bill.
Scale it fast. No more lengthy meetings, long timelines and big bills every time you need to significantly increase your employee count on your phone system. Last minute increases or decreases in employee size are never a problem and can be done in minutes, not weeks.
Focus on your core business. With cloud, you will have a fast set-up. This technology gives you the luxury of having a “plug in and play” method so that you can get back to business. You also will not have to worry about equipment replacement (i.e. if a phone stops working), since your provider will have most of that responsibility.
Bring your business everywhere and anywhere. You can have cloud work in your favor when you are not in the office and want your calls forwarded to you at home or on the road. If there is ever a case of a disaster or emergency at your office, your calls can be transferred to a reliable line.
Utilize the great features to improve your business. Features like auto-attendant and voicemail-to-email can transform your business and make you seem more credible and professional. With caller data at your fingertips, you can find new potential revenue opportunities.
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