Mike Smith's Brain
Mike Smith’s Brain E1: Hosted VOIP providers and APM tool
Welcome to our latest video series, @MikeSmithsBrain, an up to date stream of telecom and Cloud info shared with you by our president Mike Smith. Believe it or not, this video blog is directed and powered by YOU. Want to…
Mike Smith’s Brain E2: best Hosted VOIP Providers
Welcome to E2 of @mikesmithsbrain. Today, Mike will discuss some of the best providers for hosted VoIP along with some of the most important features to look for. As always, these videos are for YOU. Please hit us up on twitter…
What kind of Dedicated Server is Impossible “Spin Up?”
A couple months back, one of our hosted infrastructure as a service (“cloud computing”) providers came into our office and did an in-depth training for our staff on their dedicated server offering. For the majority of the training, the provider’s representative ran through a slide deck on the same ‘ol stuff about Gartner stats, magical quadrants, 25 nines, blah blah blah…. but then I asked him my famous big question….
Mid Size Companies Must have Video Phones
I don’t know everything about your company but I know that if you have more than 100 employees, I’m 99.9% sure you should have at least a few video-enabled phones.
Hey IT Pros! Service Providers have a lot in common with you.
Once again, I found myself explaining why Yelp is not a good place to form your opinion on providers. People never stop and think… “Wow, my provider hasn’t had an outage or glitch in 6 months… I think I’ll go on over and post a raving review on Yelp!” Nope… but if you have an issue with a service provider and you get a person in customer care that isn’t very nice… Yelp and everyone around you is gonna hear about it.