Mike Smith's Brain
Microsoft Teams Phone System Pricing 2022
Looking for Microsoft Teams Phone System pricing, for 2022? Let’s talk cost! In the video below, Mike details his custom spreadsheet, showing you both the licensing and dial tone costs for Microsoft Teams Phone System. He covers pricing for license…
POTS Line Replacement Options
What are your options for replacing your company’s analog POTS telephone lines? In the video below, Mike explains the three options you have, now that the phone company is decommissioning copper phone lines. Want Mike’s recommendations on the best vendors…
Cloud PBX Checklist for Large Companies: User Types
As your large company is making a shopping checklist for cloud PBX, make sure you tally your different user types. In the video below, Mike details the different user types that will make a difference, when selecting a vendor to…
Cybersecurity Risk Assessment Common Findings: Data Protection
What are the most common findings, when a 3rd party performs a cybersecurity risk assessment for a company, specifically in regards to data protection? In the video below, Mike explains a few easy things your company can implement for data…
How to integrate your call center software with Microsoft Teams
Where do you start, if you want to know how to integrate your company’s call center software with Microsoft Teams? In the video below, Mike Smith explains the two different types of teams integration, and then details several questions you…
Microsoft Teams Phone System: Why use Teams Handsets?
Why does your company need to use the fancy Teams Handsets for Microsoft Teams Phone System? In the video below, Mike Smith explains the benefits of using the (more expensive) Teams handsets vs. just using a standard IP phone from…
Cloud PBX Checklist for Large Companies: Contracts
This next installment of the ultimate cloud PBX shopping checklist for large companies, addresses possible snags with your existing contracts. In the video below, Mike explains why it’s important to check your current vendors’ contract status before spending a lot…
Cybersecurity Risk Assessment Common Findings: Software Inventory and Controls
What are the most common findings in a formal cybersecurity risk assessment, in regards to software inventory and controls? In the video below, Mike Smith explains how simply a lack of inventory is the obvious, yet most common finding, in…
Which cloud call center software providers are HIPAA compliant? 3rd Party Validation
Why is 3rd party validation important, if you’re searching for which cloud call center software providers are HIPAA compliant? In the video below, Mike Smith tells you why all HIPAA compliance is not the same, and that in order to…
Microsoft Teams Phone System: Do you need an E5 license?
Does your company need a 365 E5 license, for Microsoft Teams Phone System? In the video below, Mike explains why your company doesn’t need an E5 license for Teams Phone System, (but might want to upgrade anyway), because sometimes the…