Benefits of Managed PBX Services

Managed PBX is fast evolving as one of the most highly regarded technological revolutions in the business world – one that more and more enterprises are embracing and integrating into their voice and communication platforms. Managed PBX is a unique system that offers an organization the ability to provide full-featured voice technologies to a dynamic workforce that may consist of remote workers, multiple locations and/or telecommuters.

Managed PBX services are ideal for those organizations aiming to streamline voice and data services into a unified platform that has integrated applications including call recording, centralized voicemail, real-time monitoring, video conferencing and many more available features. In addition, managed PBX solutions start at a reasonable rate structure, which makes this platform ideal for fast-expanding businesses.

The following is a brief rundown of some of the top advantages associated with managed PBX services.

Cost Efficient

Like many managed services, managed PBX is scalable, which allows you to customize your service plan to best fit your business requirements. In addition, because it is a managed service, the initial start-up costs are often much lower than many on-site voice and communications solutions. Further, because managed PBX solutions are scalable, you can expand or contract your service plan to fit your changing business needs. Also, many providers include upgrade and maintenance components as part of the overall service platform, which keeps the cost fixed and consistent, and minimizes the financial strain that can accompany investment into on-site communication equipment.

Full-Service Providers

There are a large number of providers that offer affordable and high quality managed PBX solutions. This competitive marketplace ensures that your company can select the provider that offers the services that best solution that matches your business requirements. Many PBX vendors provide full-service solutions, including phone and communication network technologies. This option reduces the total number of vendors and contracts that your company needs to manage, which can create organizational efficiencies. Further, with built-in maintenance and support, you can rely on a single vendor to handle any issues and enhancements.

Highly Customizable

As businesses grow, the IT and communications needs change as a company may need to support additional staff and multiple offices. One of the greatest benefits of managed PBX is the extent to which it can be customized to provide the features that are most important to your organization. Features can be easily added to an existing managed PBX system to ensure that your company is leveraging the latest and greatest voice technologies. In addition, phones can be easily added to a managed PBX solution without requiring heavy capital investment.

Overall, managed PBX is a great solution for medium- and large-sized businesses that need to manage a diverse workforce consisting of on-site and off-site workers and/or multiple locations. The feature-rich capabilities and ease of expandability make it a solution that can grow as your business grows. In addition, with managed PBX, you can utilize the benefit of the latest voice equipment without having to be concerned that your equipment investment that will be outdated in a few years.