Blog
Microsoft Teams Operator Connect Partners: Which is best for our company?
Which Microsoft Teams Operator Connect Partners are best for our company? If you’re asking that question, Mike is here to help. In the video below, Mike tells you the questions you can ask about your organization, that will help you…
Cloud PBX Checklist for Large Companies: SMS & MMS Messaging
SMS & MMS messaging is an important feature to include in your cloud PBX shopping checklist, for your large company. In the video below, Mike explains the benefits this feature can bring to your employee’s productivity, and also discusses how…
Cybersecurity Risk Assessment Common Findings: Configuration of Enterprise Assets and Software
What are the most common findings of a cybersecurity risk assessment, in regards to the configuration of enterprise assets and software? In the video below, Mike explains why IoT devices and USB drives are the most common gaps found in…
Cloud PBX Checklist for Large Companies: Call Flow
Your company’s “Call Flow” is very important for you to document include on your cloud PBX shopping list. Especially if you work for a large company. In the video below, Mike details a handful of “call flow” items that you…
Penetration Testing Services Comparison: What should your report look like?
When you’re comparing penetration testing services for your organization, what should the final report include? In the video below, Mike gives you several things that you should consider as “must-haves” in your deliverable, from a pen testing service. Want Mike’s…
Be the technology advocate for your company’s call center.
Be the technology advocate for your company’s call center. In the video below, Mike explains how keeping the “status quo” or trying to “reduce cost” is actually misaligning your IT team with the leadership team. Your executives are hired to…
Managed Detection and Response Providers Comparison: Zero False Positive Guarantee
When comparing Managed Detection and Response (MDR) service providers, one thing you might want to ask is if they have a “zero false positive guarantee.” In the video below, Mike explains what this is and why it’s important to your…
Microsoft Teams Phone System Pricing 2022
Looking for Microsoft Teams Phone System pricing, for 2022? Let’s talk cost! In the video below, Mike details his custom spreadsheet, showing you both the licensing and dial tone costs for Microsoft Teams Phone System. He covers pricing for license…
POTS Line Replacement Options
What are your options for replacing your company’s analog POTS telephone lines? In the video below, Mike explains the three options you have, now that the phone company is decommissioning copper phone lines. Want Mike’s recommendations on the best vendors…
Cloud PBX Checklist for Large Companies: User Types
As your large company is making a shopping checklist for cloud PBX, make sure you tally your different user types. In the video below, Mike details the different user types that will make a difference, when selecting a vendor to…