Enterprise AI: Recognize and Protect PII

Your company is in the market for an enterprise AI solution, but there are a lot of options out there. What features should you consider must-haves? One of them is the ability to recognize and redact PII.

In this video, I cover why PII recognition and redaction should be on your enterprise AI must-have list.

Want my recommendations on the best enterprise AI solution to quote for your company?

About Me

Mike Smith has been helping companies select the best telecom, WAN, security, and cloud services since 1999. He founded AeroCom in 2003, and has been the recipient of numerous business telecommunications industry awards, including being recognized as one of the top 40 business people in tech-heavy Orange County, CA. Follow Mike on YouTube, LinkedIn, Reddit and SpiceWorks.

My Recommendation

If you’d like a shortcut and want to know which enterprise AI solutions your company should be quoting — and you have 50 or more employees who will be using it daily — reach out and contact me. That’s my area of expertise. Send me an email or give me a call at 714.593.0011. I’ll tell you which vendors you should be quoting and why, and I won’t charge you anything. The vendors pay my broker fee, so my recommendations are completely free to you. Also don’t forget to subscribe to the YouTube channel and go check out AeroComInc.com — you can read and write reviews on providers and filter by features.

Can You Really Trust Your Employees to Never Input PII?

Can you really trust that every single employee is going to watch every training, follow every instruction, and never upload any personally identifiable information into your enterprise AI solution? No. Someone is going to slip up at some point. You have to assume it’s going to happen. And when it does, you’re looking at a potential breach — competitors getting your data, bad actors getting PII out in the open, fines, lawsuits. It’s bad. So you have to get ahead of it.

Step One: Eliminate Shadow AI

The first thing you need to do is make sure your employees aren’t going out and downloading whatever AI solution they feel like putting on their laptop or phone and uploading company data into it freely. That’s called shadow AI and you don’t want it. The way you combat it is by giving employees a legitimate alternative — an enterprise AI solution they’re authorized to use. Give them the tool, and they won’t need to go find their own.

Step Two: Make Sure Your Enterprise AI Can Recognize and Redact PII

Beyond eliminating shadow AI, the enterprise AI solution itself has to have the ability to handle PII. Specifically it needs to be able to recognize it and then do one of three things. First, it can block the information outright — it sees PII coming in and stops it. Second, it can redact it — blanking out the sensitive information so it doesn’t enter the system. Third, it can replace it with dummy information — the AI generates false placeholder data in place of the real PII so the workflow continues without exposing anything sensitive. Any one of those three approaches works. What matters is that your enterprise AI solution has at least one of them built in. If it doesn’t recognize and handle PII in some way, it’s a liability.

Want a Demo and Quote on Enterprise AI?

PII recognition and redaction is just one of the must-have features to look for in an enterprise AI solution — I’ve covered others in separate videos. If you have 50 or more employees who are going to be using enterprise AI on a daily basis, reach out to me. Send me an email or give me a call at 714.593.0011. I’ll give you recommendations on the best vendors, introduce you to the right salespeople, make sure you get the best pricing, and get you a great demo. And I don’t charge your company anything — the service providers pay my broker fee. There’s no excuse not to at least reach out and get my opinion. Don’t forget to subscribe to the YouTube channel, check out AeroComInc.com, and leave me a comment below. Thanks for watching — I’ll catch you on the next one.