Blog
Microsoft Teams Phone: Fax, Paging, and Analog Devices
Your company is considering switching to Microsoft Teams for your phone system, but what about your analog devices such faxes, overhead paging, and door buzzers? I will be explaining how third party-solutions offer ways to integrate analog devices into Microsoft…
The Best Cloud Call-Contact Center Software: Do Not Disturb
You are looking for the best cloud call center software for your company, but your call center manager has asked for a way to prevent agents from putting themselves on do not disturb. In the video below, I explain two…
How Much Does SD-WAN Cost in 2023?
How much does SD-WAN Cost in 2023? I talk about the cost of SD-WAN in 2023, which depends on the provider’s pricing model. Some providers charge based on bandwidth usage and others charge by circuits. By evaluating these pricing models,…
Cybersecurity Risk Assessment Common Findings: Continuous Vulnerability Management
What are the most common findings of a cybersecurity risk assessment, within the CIS Framework, Control 7: Continuous Vulnerability Management In this video, I explain the 3 most common findings within this control: 1. Continuous Monitoring; 2. Automatic analysis; and…
The Best Cloud Call Center Software: Don’t Duplicate Old Tech
If your company is looking for the best call center software, the first thing you need to think about is avoiding duplicating your company’s current, old technology. In this video, I will explain why using your current tech, as a…
Microsoft Teams Phone System – The Ideal Fit
Are you interested in Microsoft Teams Phone System but you’re not sure your company is an ideal fit? In this video, I talk about why the ideal fit for Teams Phone is a large company with an E5 license, high…
Is SD-WAN secure?
Is SD-WAN secure? Is it more secure than other wide area network technologies, such as MPLS? In the video below, I explain that SD-WAN actually has nothing to do with security. But don’t fear! I also explain ways your company…