Blog
The Best SD-WAN Vendors: Reduce Packet Loss on International Routes
Which SD-WAN vendors are the best for reducing packet loss on international routes? Mike Smith explains the 3 types of SD-WAN vendors, and tells you which type will probably be best for keeping packet loss at a minimum, when sending…
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Microsoft Teams Phone System Missing Features in 2021
Which features are missing from Microsoft Teams Phone System in 2021? You’re researching Teams as a possible replacement for your company’s PBX, and you’ve heard Microsoft has some gaps in feature/functionality… but what does that mean? In this video, Mike…
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Cloud Call Center Software with One Window for Everything
Today, Mike Smith reviews the advantages of having a cloud call center software application with one window for everything. Your call center agents take calls, but they also respond to emails… and text messages… and process credit card transactions. Is…
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