RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®, the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Adding / Removing Users - Admin can perform manually
Training - On-Site
Application Integration (out-of-the-box)
Active Directory
Bullhorn
ConnectWise
Google Workspace
HubSpot
Method
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams Phone
NetSuite
Oracle
Salesforce
ServiceNow
Slack
SSO
Sugar
Zendesk
Zoho
Features
Call Flip/Pull
Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Text Messaging - MMS
Text Messaging - SMS
Hardware
Phone Purchase
Phone Rental
Network Architecture
Cloud Architecture
POP - Europe
POP - USA - East Coast
POP - USA - Mid-US
POP - USA - West Coast
Platform
Proprietary
Pricing Structure
Monthly per User
Security & Compliance
Compliant - HIPAA
Encrypted Voice