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Time Warner Cable Business Class offers business telecommunications, Internet and cloud services to all sizes of businesses, incluing the enterprise. Time Warner Cable Business Class has one of the largest nationwide networks and offers a myriad of service types, including business class broadband cable, fiber, WAN service and voice.

recent reviews

Simon R

11 Reviews

Cable Internet

03/20/16

I am maintaining handful of cable connections from TMC Business class. It provides who speed at some areas and speed drops intermittently at other places so it can be the location issue. So far i had no issues with TMC. their support is ok far better than comcast.
#spicytiffany

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Sam Pless

1 Reviews

Cable Internet

02/09/16

We have TWC for about a year now. Even though we have 3 different techs out for different issue. all 3 times the tech stayed till I was happy that it was up and running. The tech did not make me fell that i was wasting their time. #SpicySith

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thajer

37 Reviews

Cable Internet

01/31/16

We have business TWC accounts in New York, NY for sites that are small/moderately sized. There are two physical servers here with a couple dozen users. I believe we ultimately went with this option because in the area Fiber was price much higher, but there wasn't the need for 50/50MB speeds. We went with cable and it was a great choice. High uptime and folks who are easy to work with if CS is needed.
#Spiceworks

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Leon J.

22 Reviews

Cable Internet

01/31/16

We have opened a few accounts in North NJ and NYC with cable service via TWC. After supporting them for some time we haven't had issues. Occasionally speeds would drop, but it's minor. Generally good service; they get what they pay for. Customer service with them is professional and if unable to assist, they will escalate the issue and someone always contacts us back.
#Spiceworks

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Vbrif

37 Reviews

Cable Internet

01/29/16

Some of clients in NYC use Time Warner, and reaching out to phone support for any issues does seem easier to actually speak to a representative. The speeds are pretty on point to what you pay for, and never an issue. The only instances I've seen of speed is where packets where being dropped, end result being an issue with the modem. #Spiceworks

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Zen Potter

1 Reviews

Cable Internet

01/20/16

Works great but prices could use a bit of a cut... Seems to have an issue delivering consistent upload performance. We have had it for 4 years. I have been pleased with the support the few times we have needed help as well.
#spiceworks

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Thomas Calvet

4 Reviews

Cable Internet

01/19/16

Damn, I wrote a lengthy review of this crappy service, and I'm sure TW dropped the ball when I went to post and got a connection error.

Bottomline: overpriced, crappy service, absence of an SLA.

Fortunately, I can say that I'm not responsible for this because it was forced on me to support it. I would've never recommended TW for our business, and absolutely would never recommend it to my fellow IT pros. #spiceworks

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Tim Porterfield

34 Reviews

Cable Internet

01/11/16

A client of mine uses TWC's cable internet and the speeds have been fantastic. I've run into one or two minor hiccups with the service, but the representative I dealt with was quick to find the reason for the problem. Overall the speed and quality is worth the price. #spiceworks

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DJ Miiller

13 Reviews

Cable Internet

01/07/16

We have been using Time Warner Cable Business Class for about 2 years now. We haven't had to call the support very much but when we did, I have been very happy with how fast they are. They have an awesome service and very fast fiber. I would diffidently recommend to a friend.
#Spiceworks

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Matt Dillon

1 Reviews

Cable Internet

01/04/16

We have been using Time Warner Cable Business Class for a bit now and I will have to say it is consistent and much faster than our previous provider. I have been pleased with the support the few times we have needed help as well.
#Spiceworks

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Syypher

11 Reviews

Cable Internet

12/23/15

The service we've received with TWC was a little bit hit and miss. The installation could have gone better. They did have to send another technician because the 1st one had messed up some of the cabling. There was also some disputes with pricing but once it was ironed out we at least were able to come back to a resolution that met our needs.
The speeds we were receiving were above and beyond our expectations. We were very happy with the throughput and despite the shortcomings in service we would probably go this route again.
#spiceworks

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Slava Rabinovich

19 Reviews

Cable Internet

12/14/15

Have been using Time Warner cable internet on and off since 1998. Service reliability is very good. Customer service is better then the others. Any time there is a time for a change they get my consideration first.

#spiceworks

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PATasorus

2 Reviews

Cable Internet

12/10/15

We've been using the biz class 325/25 service at a few locations for a year or so now. Haven't had any issue and it works as it should. Stable, we are running 4 office to office VPN's no issues. Overall we are happy with the service and cost. #spiceworks

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PATasorus

2 Reviews

Cable Internet

12/09/15

We've been using the biz class 325/25 service at a few locations for a year or so now. Haven't had any issue and it works as it should. Stable, we are running 4 office to office VPN's no issues. Overall we are happy with the service and cost.
#Spiceworks

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101011

10 Reviews

Cable Internet

12/03/15

I found Time warner Cable business class is actually a business class. They offer great service and their fiber is really fast. as far as i know, i never had any outages so far. as a plus, their customer service is great as well. I heard some bad stories about them but never had such issues. #spiceworks.

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Mickey Tan

1 Reviews

Cable Internet

11/10/15

I thought about Time Warner Business Class because of my home experience was so good. I live in Playa Vista that has fiber built-in from inception from Time Warner and it is has been lightning fast at a good price. So when our business locations in LA and Ohio came up for bid, I got a bid from Time Warner. I also went to a broker to get competitive ones as well. The 20 MB/PRI bundle was the best deal available and they brought fiber to our building in Ohio at no additional charge.

When we have had an issues, the support was great and they followed through to get the problem resolved.

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Thomas Oldham

1 Reviews

Cable Internet

10/15/15

We have had a positive experience with Time Warner's internet. We rarely experience outages. However, we do experience some throttling which is extremely frustrating for our remote users. Other than the occasional throttling, we do not have many complaints.

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