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Joshua Hicks

2 Reviews

Fiber Internet

02/29/16

We are a mid-size law firm with offices in Yakima and Sunnyside, WA. I inherited a 5MB upload/5MB download Point-to-Point connection between our offices via Charter Business as well as a 100MB Fiber Internet connection with Pocket iNet at our main office. While both services had been reliable, fiber connectivity was finally available at our Sunnyside office and the 5x5 had become unworkable.

Through Noel Communications we were able to bring both services under a single provider. The build cost was negligible thanks to bundling both services/locations. As far as the Point-to-Point goes, the 5MB copper connection is now a 50MB symmetric fiber connection for the same price (scalable to 1GB symmetric). Our main office has a 100MB symmetric fiber internet connection. Install at both locations went quickly and smoothly. The installers were very professional, thought ahead, kept things tidy, and even went so far as to seal the gaps around cabling installed by other vendors at our main office. We've had no unplanned outages. Any servicing Noel Communications has done well outside of business hours and clearly and effectively communicated well in advance.

Noel Communications has improved the communication and collaboration between our offices as well as provided a stable, scalable platform for our continued growth in business, in personnel, and in our capacity to leverage technology. #SpicySith

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