Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Adding / Removing Users - Admin can perform manually
Support - USA-based Tier 1 support
Application Integration (out-of-the-box)
Microsoft Outlook
Features
Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Hardware
Phone Purchase
Phone Rental
Network Architecture
Cloud Architecture
POP - USA - East Coast
POP - USA - Mid-US
SD-WAN
Platform
Proprietary
Pricing Structure
Monthly per Call Path
Monthly per User
Security & Compliance
Encrypted Voice