Cardno has been on CrashPlan Pro back up for a couple of years now.
We use it for both PC and Server backup.
From the PC side it has been a great product for us. Impact to the PC is minimal during a backup cycle and I frankly forget I even have it running. Restores are easy to complete, you can adopt your profile to a new PC if needed. The cloud/admin interface is where they could use some improvement, but they do add functionality a few times a year. Some things I would like to see added are ability to add in multiple email alerts for missing back up thresholds.
All in all this has been a very good product for us and I would recommend it to other companies who need a product that 'works', and has minimal impact to customers/users.
We moved from Connected Backup to Crashplan due to the speed and filesize limitations of Connected Backup, and I have to say that this was the best move we made in a while. Our business is a small section of a much larger organization, our section being a little over 100 strong, based in the US and UK.
While the price is a little more (I wouldn't consider it to be a substantial change overall, but some people suggested we would pay less. This was NOT the case.) the major improvement we have noticed is SPEED! Recovery of files is so much faster (less than 1/4 of the time in most tests I have performed). Anyone who has had to recover a considerable chunk of files knows how annoying it can be to have to wait hours to restore.
I haven't experienced any issues recovering. Data has seemed reliable, and the interface to recover data is straight forward and simple to use. This solution has also solved problems whereby large files would not get backed up, leading users to voice concerns that no files were being backed up (whereas they were, but problems files were not!).
Due to concerns with backups for our UK office, Crashplan were quick to offer connection to their Amsterdam data center for these machine, which was a great solution for us (and if something goes wrong, my company can always send me to Amsterdam to help look into it, right??).
I only rate 4.5 brains because there is always room for improvement. Once they figure out a way to give me a hot chocolate and a biscuit every time I recover a file, I will increase my rating!
,CrashPlan’s ability to backup cloud is nothing short of amazing. There is no need to juggle multiple backup tools for local, offsite, and online backups – CrashPlan does it all. but is a memory hog software that utilise high CPU as well. It doesnt have a smartphone backup tool. If you have that, it could be a perfect solution for all.