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AT&T Business products include Business Phone Systems, SIP Trunks, Fiber Internet, SD-WAN, Cyber Security

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recent reviews

DJ Miiller

13 Reviews

DSL Internet

03/20/16

Very Slow and Unreliable. Terrible customer service. I would not recommend. It may be a little cheaper then the rest but with how slow it is, it is not worth having. They have a terrible problem with not burring lines deep enough and they end up getting cut and having outages all the time.
#spiceworks

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Ryan Jones

11 Reviews

DSL Internet

03/20/16

At&t DSL was reliable for when we had it. As we grew, we simply had the need to upgrade. Customer service was helpful, billing was decently priced and it simply worked for us. I had to reach out to CS for a couple of matters and each time they resolved the issue quickly.
#spiceworks

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Vbrif

37 Reviews

DSL Internet

01/30/16

I've only dealt with AT&T business DSL a few occurrences. Not terrible support, but it could be better. They bound to their SOPs, and rather annoying when you are able to define the cause of a problem, and they rather you have them follow their step by step resolution program. Have to keep in mind it is DSL, and the speeds are only so fast. Recommend cable if possible. #Spiceworks

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3 Reviews

DSL Internet

01/27/16

We have AT&T DSL service in our Miramar, FL location. The service is fairly reliable but we do not have any options as far a s speed goes. They only offer the FastAccess® Business DSL Direct Plus option. This has a download speed up to: 3.0 Mbps and upload speed up to: 384 Kbps in the area and there are not any options for more bandwidth. We use this service as a backup for this 15 user location but wish we had some additional options. We have this service in place since 2009.

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Thomas Calvet

4 Reviews

DSL Internet

01/19/16

We've had our DSL service since 1999, and except for a few outages during the first couple of years, it has been rock solid. We might hang on to the service as a backup connection, but I see the end of its run coming soon as other services become more practical.
#spiceworks

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thajer

37 Reviews

DSL Internet

01/13/16

We have a couple clients in remote areas on a backup DSL account with AT&T. Along with configuration of a fail over process with our Sonicwall, this has proven quite useful. We have seen instances where there were cable outages, line cut by landscapers, etc - and DSL switched online and was always reliable.

Again, we don't use it too often so it's difficult to give a great rating. But, certainly reliable when needed. Customer support is average, nothing to brag about. They seem to be knowledgeable and can handle basic issues/requests without issue.

#Spiceworks

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Syypher

11 Reviews

DSL Internet

12/23/15

Once all the headache of getting the service installed was done, the service functioned as intended. However there was about a 1 week delay for our installation because they scheduled the technician to come when we were not available. Just like some of the other reviews confirm, the customer service was sub par. However the service was expected with what we paid for.
#spiceworks

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Slava Rabinovich

19 Reviews

DSL Internet

12/14/15

Slow, Unreliable, Slow, Bad customer service, Slow. Bad experience, Slow. Does not compare to the wireless service at all, slow. May be a tad cheaper then the others but stay away i do not recommend. Have i mentioned yet that it is VERY VERY SLOW

#spiceworks

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Brit Hefty

4 Reviews

DSL Internet

12/02/15

Buyer beware, If you've had good rapport with AT&T good on ya, and I hope you enjoy your service. I cannot get straight answers from anyone at AT&T, regarding what number I should be calling for support, and when I call support they have trouble finding my account, some divisions use the primary phone number others use an account number, and others can use the address. I imagine that they as a company have gotten so big that it's become a crap-shoot as to what department you get sent to. In a recent call to support I was given repeat conflicting information, on top of bad support.
#spiceworks

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