{"id":9609,"date":"2016-09-26T16:06:30","date_gmt":"2016-09-26T23:06:30","guid":{"rendered":"https:\/\/www.aerocominc.com\/info\/?p=9609"},"modified":"2017-05-11T08:35:30","modified_gmt":"2017-05-11T15:35:30","slug":"cloud-therapy-ep-023-avoiding-bandwidth-overload","status":"publish","type":"post","link":"https:\/\/www.aerocominc.com\/info\/cloud-therapy-ep-023-avoiding-bandwidth-overload\/","title":{"rendered":"Cloud Therapy: EP 023 &#8211; Scaling Your Internet Connection"},"content":{"rendered":"<p><a href=\"https:\/\/www.aerocominc.com\/info\/wp-content\/uploads\/2016\/09\/CLOUD-THERAPY-EP-023.png\" rel='magnific'><img loading=\"lazy\" class=\"aligncenter wp-image-9610\" src=\"https:\/\/www.aerocominc.com\/info\/wp-content\/uploads\/2016\/09\/CLOUD-THERAPY-EP-023.png\" alt=\"CLOUD THERAPY- EP 023\" width=\"617\" height=\"343\" srcset=\"https:\/\/www.aerocominc.com\/info\/wp-content\/uploads\/2016\/09\/CLOUD-THERAPY-EP-023.png 810w, https:\/\/www.aerocominc.com\/info\/wp-content\/uploads\/2016\/09\/CLOUD-THERAPY-EP-023-300x167.png 300w, https:\/\/www.aerocominc.com\/info\/wp-content\/uploads\/2016\/09\/CLOUD-THERAPY-EP-023-250x139.png 250w, https:\/\/www.aerocominc.com\/info\/wp-content\/uploads\/2016\/09\/CLOUD-THERAPY-EP-023-600x333.png 600w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/><\/a><\/p>\n<p>Learn how to make sure your company never gets stuck with an insufficient Internet connection. <a href=\"https:\/\/www.linkedin.com\/in\/jacoby-wilson-757ba14\/\" target=\"_blank\">Jay Wilson<\/a>, Sales Engineer for Tier 1 ISP, <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/cogent-communications\" target=\"_blank\">Cogent Communications<\/a><\/span>, joins <a href=\"https:\/\/www.linkedin.com\/in\/mikesmithaerocom\/\" target=\"_blank\">Mike<\/a> to discuss ways to identify possible bandwidth problems and how to plan for them.<\/p>\n<p>Josh Chamois also pays us another visit to talk about a recent promotion that you don&#8217;t want to miss, as well as the Smithsonian in D.C&#8230;<br \/>\n<iframe style=\"border: none;\" src=\"\/\/html5-player.libsyn.com\/embed\/episode\/id\/4697126\/height\/90\/width\/640\/theme\/custom\/autonext\/no\/thumbnail\/yes\/autoplay\/no\/preload\/no\/no_addthis\/no\/direction\/backward\/render-playlist\/no\/custom-color\/87A93A\/\" width=\"640\" height=\"90\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><br \/>\nWant more Cloud Therapy?\u00a0Subscribe to us on <a href=\"https:\/\/itunes.apple.com\/us\/podcast\/cloud-therapy-aerocominc.com\/id1112772590?mt=2\" target=\"_blank\">iTunes<\/a> or <a href=\"http:\/\/www.stitcher.com\/podcast\/cloud-therapy-with-aerocominccom?refid=stpr\" target=\"_blank\">Stitcher<\/a>!<\/p>\n<h5 style=\"text-align: left;\"><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/search?q=Fiber+Internet\">Read reviews on business fiber ISP&#8217;s.<\/a><\/span><\/h5>\n<h5 style=\"text-align: left;\"><span style=\"color: #ff6600;\">Get a free, side-by-side quote on the best 3 fiber ISP&#8217;s at your company&#8217;s address.\u00a0Click below.<\/span><\/h5>\n<p><script src=\"\/\/static.leadpages.net\/leadboxes\/current\/embed.js\" async=\"\" defer=\"defer\"><\/script><button style=\"background: #f26e22; border-color: #f26e22; border-radius: 4px; color: #ffffff; display: inline-block; vertical-align: middle; padding: 16px 32px; min-width: 192px; border: 1px solid #f26e22; font-size: 1rem; font-family: Helvetica, Arial, sans-serif; text-align: center; outline: 0; line-height: 1; cursor: pointer; -webkit-transition: background 0.3s, color 0.3s, border 0.3s; transition: background 0.3s, color 0.3s, border 0.3s; box-shadow: 0px 5px 5px rgba(0, 0, 0, 0.6);\" data-leadbox-popup=\"144249073f72a2:136337e37f46dc\">MY TOP 3<\/button> \u00a0 \u00a0 <\/p>\n<h5>Transcript:<\/h5>\n<p>\u00a0 \u00a0 <a href=\"https:\/\/aerocominc.lpages.co\/leadbox\/1447a5573f72a2%3A136337e37f46dc\/5630978613575680\/\" target=\"_blank\"><img class=\"alignright\" src=\"https:\/\/lh3.googleusercontent.com\/guaghI1WWkmKEn-ndpXFYqQLFyeQHhtA1xEpSJ4fta1V8Zyzi2HQLdf1e1RDIcozNiwHcskdhbBKIeS8G-h85Q=s0\" alt=\"\" \/><\/a><script src=\"https:\/\/aerocominc.lpages.co\/leadbox-1493837111.js\" type=\"text\/javascript\" data-leadbox=\"1447a5573f72a2:136337e37f46dc\" data-url=\"https:\/\/aerocominc.lpages.co\/leadbox\/1447a5573f72a2%3A136337e37f46dc\/5630978613575680\/\" data-config=\"%7B%7D\"><\/script><strong>Mike:<\/strong>\u00a0 Cloud Therapy Episode 23.<\/p>\n<p>&nbsp;<\/p>\n<p>Hey, IT Nation, welcome to Cloud Therapy with AeroComInc.com where you learn about the latest cloud and telecom technology that is going to take your career to the next level. I\u2019m your host Mike Smith. Let\u2019s do it.<\/p>\n<p>&nbsp;<\/p>\n<p>Hello IT Nation. Thank you for joining us on another episode of Cloud Therapy. We have a fantastic show for you today. So our guest today, his name is <a href=\"https:\/\/www.linkedin.com\/in\/jacoby-wilson-757ba14\/\" target=\"_blank\">Jay Wilson<\/a>. He is a sales engineer for Cogent Communications. And if any of you don\u2019t know who <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/cogent-communications\" target=\"_blank\">Cogent<\/a><\/span> is, they are a large Tier 1 internet service provider in the United States. They do a fantastic job with internet access.<\/p>\n<p>&nbsp;<\/p>\n<p>And Jay is here to talk to us today about the best ways to scale your internet connectivity and plan your bandwidth utilization for the cloud and remote users. So I know a lot of you IT professionals out there can relate to that. As we add more to the cloud and as remote users become more prevalent, this is something you definitely want to take a look at. And there are specific little tips and strategies that Jay is going to share with us today on how to do that really well for your company. So stay tuned for that.<\/p>\n<p>&nbsp;<\/p>\n<p>Also, we have Josh Chamois popping again today, our resident salesperson here at AeroComInc.com. I\u2019m going to give him a little bit of a surprise and try to throw him a curveball or two and he\u2019s going to try to look some stuff up for us on the fly and see what he can find. So stay tuned for that. That\u2019s an interesting conversation as well.<\/p>\n<p>&nbsp;<\/p>\n<p>And before we get to the interview, I want to remind you of our free giveaway. Again, it\u2019s a list of the best promotions that are going on right now for business internet. So all across the United States all the best promotions that business internet service providers are offering for things like fiber and for fixed wireless, Ethernet over copper, we\u2019ve written them down for you in this nice little list. If that\u2019s something you\u2019re looking at, it kind of gives you a baseline on, \u201cOkay, these are the types of prices that are out there that I should be aware of.\u201d So if you want that gift, just text the word \u201cISPDEALS\u201d to the number 44-222. Again, text the word \u201cISPDEALS\u201d to the number 44-222 and we will email you that free gift.<\/p>\n<p>&nbsp;<\/p>\n<p>Alrighty, let\u2019s get to the program and we\u2019re going to start with Josh.<\/p>\n<p>&nbsp;<\/p>\n<p>What\u2019s up Josh? What do you have for us today?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Mike, how\u2019s it going? Alright, good stuff here. So I have a carrier that\u2019s actually offering a dedicated internet access and PRI bundles. So the way this one came across my desk, I was actually working with a client and they had specific needs or a specific want to work with a Tier1 carrier that was reliable. So I went to my usual suspects, doing some due diligence on who\u2019s out there that would fit this need. And I found these particular carriers and I actually talked to their channel manager and he told me about a promotion they are running now through September 18, 2016. So, again about a month and a half left on this promotion. So it\u2019s good stuff.<\/p>\n<p>&nbsp;<\/p>\n<p>So let\u2019s get to the meat and potatoes. So they are offering a 20M <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.aerocominc.com\/info\/our-products\/access\/internet\/fiber\/\" target=\"_blank\">dedicated internet access fiber<\/a><\/span> bundle with PRI, <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.aerocominc.com\/info\/our-products\/access\/voice\/pri\/\" target=\"_blank\">23-channel PRI<\/a><\/span> at 9.99. They\u2019re doing this in three flavors: 20M, 50M at 13.85 and 100M at 15.50. Really aggressive pricing. This is about 37% savings where this bundle is normally priced at. So, pretty good deal. And if you\u2019re looking for a nice bundle package, I think this is phenomenal.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So does that include any calling minutes or how does that work?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Yeah, so this actually includes 5,000 long-distance minutes with that. So again, it just adds to the cake, if you will, right? It just keeps getting better and better. So yeah, it includes 5,000 long-distance minutes with this package.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay. And then is that a converged or integrated circuit, or it\u2019s when nobody is on the phone you\u2019re getting a 100M and then as people get on the phone it reduces that balance just one call at a time?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 No, this is true DIA. They actually have these two circuits separate.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Oh, okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 So they\u2019re going to be running dedicated internet access on one port and then you\u2019re going to have your whole PRI coming into whatever handoff you have, and that\u2019s it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So it\u2019s a two separate circuits coming in for that price.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 That\u2019s correct.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 That\u2019s great. So that way you keep everything separate. I know some people like to converge it, some people like to keep it separate. So if you\u2019re one of those separate people, like to keep phone service separate from internet, that\u2019s a great deal.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Yup, absolutely.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Awesome, awesome. Well, thanks for sharing. Alright.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 You\u2019re welcome.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So onto the challenge, are you ready for the challenge for today?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 You know this, let\u2019s do it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Alright. So for an <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.aerocominc.com\/info\/voice-integrated-converged-voice-service\/\" target=\"_blank\">integrated circuit<\/a><\/span>, so like I mentioned before, so if you\u2019re combining two services together under one circuit, like voice and data, so what if a customer was located in the Smithsonian?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Smithsonian.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 It\u2019s a great place to be located.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Maybe you\u2019re a food vendor and you\u2019re expecting a lot of calls to come in and you want an integrated service. Like, so you want, say, <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.aerocominc.com\/info\/our-products\/access\/voice\/sip\/\" target=\"_blank\">SIP<\/a><\/span> and internet on the same circuit. Let\u2019s just say a 10M circuit.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So for those of you listening, if you\u2019re looking for a 10M circuit, you know, with voice on there as well combined into one service on one circuit, so that\u2019s what this would be. Could you give us, like, a budgetary price on that at the Smithsonian?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Okay. Okay. You want any specific amount of SIP trunks because I can scale that pretty easily with my tool?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 How about let\u2019s just keep it easy and keep it like five?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 5 SIP trunks so that at the most you have five people on the phone and at 10M bandwidth. I\u2019d say that\u2019s a pretty common thing I\u2019ve seen out there.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Okay. So 5 and 10, alright, and you said the Smithsonian. Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Have you ever been to Smithsonian?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Never, never been.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Neither have I. I don\u2019t even know where is that.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 I don\u2019t know either but let\u2019s find out. So it is actually in Washington, D.C. How about that?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Alright.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Oh, give me an address, come on. Smithsonian Institution. Can\u2019t do this without an address, Google. Come on. I need an address. What is it, some type of top secret museum? I mean there\u2019s no address here. Let me do a little bit more digging here, bear with me. Okay. This might be it, it might not be, but I\u2019m going to run with it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Let\u2019s go, let\u2019s do it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Alright. I\u2019m going to pull this here. Alright, here we go.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Oh, wait, maps and locations. Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 You got it? What do you got?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Well there\u2019s a lot of them. Let\u2019s go with the Air and Space Museum.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Let\u2019s go with the Smithsonian Castle, that\u2019s even better. This is on 1000 Jefferson Drive Southwest.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Southwest, okay. And?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Washington, D.C.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Okay. Okay. Plug that in here.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Looks like it\u2019s 20004 is the zip, if you need that.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 20004?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yup.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Alright. Alright, so we said 10M. Okay, we\u2019re doing SIP 10M. Okay. Alright. Alright, let\u2019s go and do this. Five call paths, alright, continue.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So what are you typing stuff into?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 So I\u2019m just typing in the necessary fields to pull back accurate results, things like a billing telephone number. Typically, what I\u2019ll do is, for this exercise anyway, I\u2019m just pulling, you know, a phone number that\u2019s related to that area because a lot of times, you know, in order to pull back an accurate bid they need to have the zip code and the first three numbers of that phone number. So they call that in the telecom world the NPA NXX. Without that it\u2019s hard to pinpoint where that central office is that\u2019s closest to that location we\u2019re trying to get pricing for. So you got to have that.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So then you need the area code and first three digits.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Correct, right. NPA NXX, right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 And then, of course, the service address. And then I\u2019m just filling out the client requirements, right? So in this case we wanted a 10M circuit with integrated amount of 5 SIP call path. And that\u2019s really it. That\u2019s really it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 What software are you using to do that? Can you find that anywhere on the internet?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Unfortunately, you can\u2019t. So the nice thing about being an agency or broker, if you will, there are some tools that we have exclusivity to. So, sorry you can\u2019t Google this on Google and just get the tool yourself, unfortunately.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 No worries, they can just call you, talk to you live and have you do this for them.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 That\u2019s exactly right. That\u2019s exactly right. Alright. So a ton of results. So I\u2019m going to refine this list again. Even though I specified 10M it gave me everything that\u2019s coming out of the central office that\u2019s available. So let me narrow this down a little bit here.<\/p>\n<p>&nbsp;<\/p>\n<p>Alright, what did you want again? You wanted some budgetary pricing or did you wanted to see which carriers can offer this type of solution?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Just budgetary pricing. So, no carrier names. I know they get all twisted if we mention their names.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Right, of course. Of course.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, just some budgetary pricing that shall remain nameless.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Alright. So I have a carrier here that can offer 10&#215;10 dedicated \u2013 well, it\u2019s not actually dedicated, it\u2019s actually integrated because it\u2019s running SIP over that connection, but it\u2019s 10&#215;10 symmetrical, okay, 5 SIP trunks and the drum roll please, the pricing is at a whopping $377.92. Wow!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Wow!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Yeah, that\u2019s really competitive.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah. Fantastic!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Awesome. Well, there you have it. So, you know, thanks for participating and for entertaining us with that and we appreciate it. And we\u2019ll catch you next time.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Josh:<\/strong>\u00a0 Alright, Mike. Take care. We\u2019ll talk soon.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Alright. I hope everybody had fun with that one. I know I did. Of course, I had to use my namesake with the Smithsonian there. So you know how that goes.<\/p>\n<p>&nbsp;<\/p>\n<p>Alright. So let\u2019s get on to our conversation with Jay. But before I do, I just want to remind everybody don\u2019t worry about scrambling and taking notes. The transcripts to these podcasts are actually on our website. If you go to our website AeroComInc.com, that\u2019s A-E-R-O-C-O-M-I-N-C dot com and you go into the \u201cBlogs\u201d section, so click on Blogs and then in the search bar for Blogs just type in this episode and it will pop up and you\u2019ll see the full transcript of this entire episode. We actually pay people to go ahead and write out the transcripts for these and we do that for your benefit so that you don\u2019t have to try to scramble and take notes so that you can use it as a reference point down the road. So if you\u2019re listening in your car or something like that, don\u2019t worry. Just when you get back to the office, go to our website AeroComInc.com and take a look at the transcripts.<\/p>\n<p>&nbsp;<\/p>\n<p>Alright. This is a great conversation about scaling your company\u2019s internet connectivity and little tips on how to do that extremely well and plan ahead for your company so that you never run out of bandwidth as you add remote users and cloud applications. With that, let\u2019s get to it. Here is Jay.<\/p>\n<p>&nbsp;<\/p>\n<p>Welcome to the program, Jay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Hey. Thanks, Mike. Thanks for inviting me. I am glad we are able to finally get together to accomplish this.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, absolutely. Yeah, no problem, it\u2019s great having you on the show. So tell us a little bit about yourself personally and professionally.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Well, my name is Jay Wilson. I\u2019m one of the senior sales engineers for Cogent Communications. I\u2019ve been with Cogent for 14 years, one of the legacy employees from PSINet after we acquired the assets from bankruptcy. And prior to that, I worked in healthcare, on the enterprise, and networking engineering side as well as automotive, banking and manufacturing, but always in IT, so.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Awesome. Awesome. Very cool.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 It\u2019s cool.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 And then what about personally?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Well, I lived out here in Denver, Colorado. I actually am an amateur radio operator which kind of ties to other aspects of technology. And one of the items which I have used to apply is the amateur radio with data communications via, like, APRS while exploring the back roads out here in my Jeep.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Oh. So tell me, so when you\u2019re talking about radio, like, in what regard, like, do you dabble in. I have no clue what that means.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Okay. APRS is the automatic positioning system which uses amateur radio to send GPS coordinates to other amateurs via data packets.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 It can be used for just informational, \u201cHey, I\u2019m at the lake right now,\u201d or if you\u2019re doing like a search-and-rescue operation it\u2019ll actually allow a central control to use these data packets to track all of the searchers for instance, or if you find the person or group you\u2019re looking for to coordinate or to have the coordinates available directly from a GPS unit itself.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 There\u2019s a lot of interoperability between internet technologies as well as amateur radio.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay. So then in terms of you personally, like, how are you typically using it when you say you like to dabble in that? Like, what are you typically using it for?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Usually for car-to-car communications and like I said, rolling or providing my location via the APRS transponders or APRS type of repeater systems.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay. So, like, if you guys go on a road trip or something like that, it\u2019s just kind of like just you guys are talking to one another on the radio?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Mm-hm. Yes. Yeah, you can actually see the other amateurs on literally a map display on your tablet or computer or even phone now. And they will broadcast their position and it\u2019ll actually show up on your map, and vice-versa.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 That\u2019s cool.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 That\u2019s cool.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 It\u2019s really useful for search-and-rescue or public service emergencies. When I was in California, we even used it with the Catalina Amateur Repeater Association to track runners, et cetera.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Well, that\u2019s cool.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 That\u2019s cool. I never knew about that stuff. Learning something new every day. First when you\u2019re saying I\u2019m thinking, you know, back in the \u201880s when my parents, you know, had the CB radio with a big giant antenna on our car and then, you know, we\u2019re like a trucker where we\u2019re talking to my dad\u2019s buddies and their families, like, on our way onto the river or something like that.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. Oh, yes. Yeah, that\u2019s actually still a big part of it, except the amateur service is actually a licensed service through the FCC where the Citizens Band as well as the Family Radio Services and others are unlicensed and actually fairly easy to use, you\u2019re just limited on the power output of the radios themselves.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it, got it. Cool. Yeah, thanks for sharing. That\u2019s great.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So today Jay is going to talk to us about internet access obviously, being that he works for Cogent, and he\u2019s going to really talk about remote workers, the cloud and how those things impact your company\u2019s internet connection. So with that I\u2019ll just kind of turn it over to you, Jay, and let you run with it, and if you don\u2019t mind if I pop in once in a while for a question here and there.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh no, that\u2019s perfect.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Awesome.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And it\u2019s one of the things which I think has really been brought to the forefront as more workers are starting to work remotely as well as adding like a cloud service to your infrastructure as a whole. And what we\u2019ve been seeing is a lot of, I should say, increases in the amount of bandwidth companies are starting to require as the remote users are actually working remotely, and because there isn\u2019t almost, I should say, a seat count which is required if everybody\u2019s sitting at home. The only time which you might need it is if you actually need to get them all together for a meeting. But you\u2019re not limited to the physical limitations of your office itself.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 But saying that, most companies have purchased internet service or required an internet service which fits what they think for the physical size of their office itself. But as your, like I said, workforce grows you have to be able to accommodate, I should say, not only the office\u2019s access to the internet but your remote worker\u2019s access to your office services \u2013 domain controllers, print services, file shares, etcetera, or if you have other requirements where they might need to make a secure connection through the corporate network to access other services either within or through, like, a third party, like a secure VPN, so you literally are supported two VPNs going in and out of your network.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And then, as the services grows, or I should say as technology matures, we\u2019re seeing a big increase in accepting cloud computing. And one of those items too is that accessing the cloud, I should say, puts an impact on your internet access as well. And for instance, we are not a cloud provider ourselves but we enable companies to access the cloud. And that\u2019s going to be true with all internet service providers in general. The cloud itself is great because now your remote workers can both access your corporate network as well as the cloud without impacting your corporate network. But anybody in the corporate network now needs those extra resources to not only access the internet but the cloud over it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. And it\u2019s one of those items where you have to look at basically what they call concurrent sessions which are most sessions. And one of the ones which I\u2019m familiar with is, like, Office 365, you need to login to the service and it maintains a secure connection to that cloud service, so basically it lessens the chance of being hacked.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And as more items get to the cloud and if you maintain an office, you will need to have the bandwidth, or I should say a ratio of bandwidth which would be almost equal to a local area network. And if you\u2019re a mid-size or larger business, that can be, you know, tens of megabits or even a gigabit of type of services you would need to maintain the general internet communications as well as your cloud connectivity. There are other options for that, but I think we might have to do that at a different time I think, yeah, for what we call the backend networks to third parties, so.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it. So, like, when it comes to remote workers, going back to that, you know, is there a rule of thumb in terms of how much bandwidth do you think somebody needs, you know, for remote workers? You know, I\u2019m just thinking if somebody\u2019s got, say, hey, they have an office with fifty people in it and they have another fifty, you know, remote workers, like, how do they really determine how much bandwidth that they need?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh, that\u2019s a good question. And I think a lot of it has to do on how the remote workers are set up, if they\u2019re set up through a VPN or, like, a client-side type of VPN connection. You have to size it for the basically the least common denominator which, you know, I think most of us have like a consumer-based ISP level at home, so you\u2019re limited to the upload speed of the home PC which would should equal the upload speed, or I should say aggregate of the workplace or the corporate internet connectivity, i.e., if my upload speed is 5 megabits at home and there\u2019s fifty users, if they\u2019re all concurrent and especially like file-sharing, let\u2019s say large PDF legal documents, architectural drawings, multimedia type of files which remote workers are editing, you are limited to the remote worker\u2019s ISP themselves but you have to aggregate that total sums on your upload speeds from your office itself.<\/p>\n<p>&nbsp;<\/p>\n<p>And I think that some of those items are usually overlooked. There\u2019s still a lot of asynchronous services out there versus synchronous services, and the pricing level accordingly. And that gets into a whole different business outlook on where can the company spend money to save other resources like time and effort.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. Technically, we all could probably get by on a <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.aerocominc.com\/info\/our-products\/access\/internet\/t1\/\" target=\"_blank\">T1<\/a><\/span>. We just have to wait several minutes, if not hours, for large files to be trying to pass over, right?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And like you said, you throw in the cloud connectivity and you\u2019re doing a lot of work to and from the cloud or other hosted services, you know, that will impact it as well. And that\u2019s one of the things I think we\u2019ve seen explosions in the last, well, what would you say, Mike, about last ten, fifty years where having a T1 in your office was more than sufficient and now having 100 megabytes or more is barely sufficient.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right, absolutely. It\u2019s funny when you had said PSINet, I remember when I first got started I was at Nextlink Communications and we had on our product portfolio that we could sell internet T1s through PSINet. It was just like an agreement we had with them at the time. But all the other sales reps were like, \u201cWe never sell this,\u201d and it\u2019s because it\u2019s like 1000 or $1,500 a month for a T1 and no one wants to buy that and they just want DSL. So it\u2019s on a product list but we never sell it. And, you know, here we went from that only, you know, sixteen years ago or so, and now it\u2019s like a T1 is like a joke. It\u2019s like everyone\u2019s going, \u201cOh, you got a T1 for internet? Man, that\u2019s brutal.\u201d You know?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh, yeah. I mean, back in the late \u201890s when I was working at PacifiCare, I think we were spending, like, we had it cheap, we had it like I think $10 a megabit on our <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.aerocominc.com\/info\/our-products\/access\/internet\/ds3-t3\/\" target=\"_blank\">T3s<\/a><\/span> and it was still $450,000 a month charge. Yeah. And internet at that time was seven years old, six years old.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And even then I don\u2019t even think that 90 megabits was enough for the thousands of people who were using that connection out.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right, right. So in your experience you\u2019d recommend if somebody has remote users you really have to go to more of a synchronous connection as opposed to those inexpensive asynchronous connections where you\u2019re getting a really fast download but a slow upload because the upload kills you with remote workers, correct?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Correct, because the remote workers are literally downloading most of the data from your network.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Even if it\u2019s in like a remote desktop session, you know, the screen refreshes are still being sent to the client PC at their homes.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 I should say the larger the bandwidth, the more concurrent packets the systems can actually send to each other.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 They might not always be, you know, like a large packet size being sent out but they might be multiple packets in parallel which allows, you know, a more fluid experience for the end user or allows, you know, a faster file transfer just because it\u2019s able to utilize the whole bandwidth itself. But again, it\u2019s going to be limited to the end users in the remote locations.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it. So that\u2019s with the remote users. But then with the cloud stuff, you know, I know you and I were talking a little bit before the show and you were mentioning something about some good points and tips about, kind of, researching your internet service provider in relation to your cloud service provider. Tell me more about that. Like, what are the things that if you\u2019re an IT director or a manager, you know, IT professional for a company and you\u2019re researching internet service provider and you guys use cloud services, what are some of the things that you should be really looking for in an internet service provider in order to get the maximum performance?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh, global reach, it would be one, but the primary one is the interconnectivity to other networks. And this would be true for the home users as well. If your primary internet services provider for your company has lots of connectivity and a lot of available bandwidth, it should ease the transition through. Let\u2019s say you\u2019re based in New Mexico and you\u2019re using regional internet connectivity but you\u2019ve hired a whole bunch of remote users in Ohio and they are on a local ISP, and if there isn\u2019t any interconnectivity through, they\u2019re going to be transiting other companies\u2019 networks. And depending on those two regional ISPs\u2019 connectivity to those backbone providers, they might have the bandwidth themselves to the local ISPs but the local ISPs might not have the bandwidth through the transit providers to access each other.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And so, basically you want to make sure that your corporate or your company providers are very well-connected. And then to some degree that\u2019s not really a problem on the cloud providers themselves since I think most always think of the big five, you know, the <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/amazon-web-services\" target=\"_blank\">Amazons<\/a><\/span>, the <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/microsoft\" target=\"_blank\">Microsofts<\/a><\/span>, the <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/google-compute-engine\" target=\"_blank\">Googles<\/a><\/span>, the <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/ibm-cloud\" target=\"_blank\">IBM<\/a><\/span>s, the <a class=\"\" href=\"http:\/\/www.aerocominc.com\/company-profile\/rackspace\" target=\"_blank\"><span style=\"color: #ff6600;\">Rackspace<\/span><\/a>s. But there are also a lot of smaller cloud providers where you have to just investigate, you know, how they are interconnected through the internet as well.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 I mean, I would be leery of using a cloud provider out of India who only has a single connection through Tata to the US, right?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah, Tata is a great company but, you know, that distance factor and don\u2019t take this wrong, but there are certain conditions to do business in India which limits connectivity through. And that\u2019s going to be true for a lot of developing countries.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 So what are the things that IT professionals can do in terms of researching the stuff? Like, how do you research if your local ISP has strong connectivity to, like, a national network where you\u2019re going to be able to reach the cloud provider really easily or, you know, vice-versa, how do you research the cloud provider\u2019s connectivity to the internet? What are the questions you need to ask or things you need to look up?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Well, one thing is to see if the cloud provider will disclose or your ISP people will disclose their connectivity and\/or just their autonomous system number or their ASN number. Remember that on the internet we track connectivity through the ASN and there are great third-party websites which can help you utilize this. One of my favorites is <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.robtex.com\/\" target=\"_blank\">Robtex<\/a><\/span> because I\u2019m a graphical person so I like to see the little graphs which they produce to show you how this particular autonomous system is connected to the other autonomous systems.<\/p>\n<p>&nbsp;<\/p>\n<p>But there are others like a <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.caida.org\/home\/\" target=\"_blank\">CAIDA<\/a><\/span> which is hosted by Oregon State University where you can look at what they call the internet map, and it gives you a globe of connectivity through and shows you, you know, where it\u2019s strongest, like in North America and Europe, versus where it\u2019s weakest, like, this is going to be kind of a bag on Australia but they have good connectivity within Australia but, yeah, I should say average connectivity leaving Australia itself.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay, got it.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Their access points from that continent is limited, right, where, geez, there\u2019s multiple fiber pathways between North America and Europe and, what, 80% of all internet traffic traverses between those two contents, right?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 So yeah, it\u2019s those types of connectivities through. And like I said, there are other tools you can use. And then simple thing is, is just if you can find the AS number, just do a search for AS and that number. Like AS174 is Cogent\u2019s. It\u2019s very simple to find the third-party connectivity and the rankings. And I would do that for almost every ISP. I wish I did that for my home ISP now. It\u2019s a bummer when I\u2019m watching HBO now and it kind of hourglasses every now and then, so. Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 That\u2019s true. So, like, as you\u2019re looking at these websites with AS number, like, what exactly are you looking for, like, you know, what are some warning signs?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 A limited number of what they call upstream or peered providers. The larger the autonomous system table listed underneath that AS, the stronger that network is.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Okay.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And there are companies like <a class=\"\" href=\"http:\/\/research.dyn.com\/\" target=\"_blank\"><span style=\"color: #ff6600;\">Renesys<\/span><\/a> or Robtex, etcetera, who actually will rank the connectivity and the performance of various networks in those items. In some cases though you have to remember that there are going to be areas of the country still which have a very limited amount of choice and you just have to work through that.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And there are other technologies, again, which might not be for this particular podcast where there\u2019s a technology which you can use to compress data through, but it still requires a far endpoint to still access the internet. But that\u2019s also part of the research, I should say, outline. You know, if you\u2019re looking at a provider, making sure that you\u2019re looking at, you know, how they are interconnected. Second thing is, is how much bandwidth you really need to use. And that might be one it could segue into.<\/p>\n<p>&nbsp;<\/p>\n<p>I think a lot of companies are starting to realize that they need to have a better understanding of their internet use and their bandwidth growth as they make these decisions. You know, a company spending 10 to 20K a year, that could be, you know, part of a head count for a needed position, right?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong> \u00a0So it\u2019s like there are tools for that which would be beneficial in planning, you know, the next year, the next three years, the next five years, are we looking at moving our full infrastructure to the cloud, okay? So what type of bandwidth do we need in, I should say, our headquarters office and our remote offices we have them? Unfortunately, the home users are pretty much going to be on their own on what they can get in the consumer level internet provisions.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 But the nice thing is <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/en.wikipedia.org\/wiki\/Passive_optical_network\" target=\"_blank\">GPON<\/a><\/span> and <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/en.wikipedia.org\/wiki\/Passive_optical_network\" target=\"_blank\">EPON<\/a><\/span> are getting more and more available to all of us at home. So that can alleviate that right there.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And other ideas too, just some of the hardware or another aspect of the network planning piece is determining what impact your security devices are due to your network as well. Being working for, you know, Cogent and PSINet and on the other side, you know, sometimes, yeah, we would love these huge internet pipes but we are using older equipment which can\u2019t sustain the throughput, or we\u2019re asking of it where we\u2019re going to put so much security on it that it throttles the processing power of the device where there\u2019s a noticeable delay between the request and the response back from even simple things like a Google or a Bing search. Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p>And I think that\u2019s another aspect as well. Again, part of the planning portions of your corporate network where you\u2019re now having to look at the processing power of the end devices itself. If you\u2019re running an old domain controller, which is now ten years old, doesn\u2019t have the processing power to handle the transactions being requested from these remote users, especially if they have to be routed out of the network.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p>Jay:\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, that makes sense where it\u2019s, you know, you get this big, you know, bandwidth connection, you think you\u2019re set but you don\u2019t realize, you know, there\u2019s points where everything is getting bottlenecked regardless of the connection you\u2019re using. It\u2019s almost like you got to really take a holistic view of the dataflow.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yes. And like I said, after we\u2019re done here I\u2019ll send you a link. One of my favorite links is from the linear accelerator project over at Stanford which gives a great tool or <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.slac.stanford.edu\/xorg\/nmtf\/nmtf-tools.html\" target=\"_blank\">a listing of the open source and paid tools just for looking at bandwidth, monitoring your bandwidth, and even planning for your bandwidth<\/a><\/span> including simple stuff like Wireshark and MRTG to some of the more extensive full integration type of suites.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 That\u2019s cool, yeah. And when you send me that link, everybody\u2019s listening what I\u2019ll do is I\u2019ll include that in the actual show notes in the transcript. So if you go to our website AeroComInc.com\/info\/blog and look up this episode, you\u2019ll actually find that in our transcripts. So he\u2019ll send it to me, then I\u2019ll make sure it\u2019s included in there so everything can benefit from that.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 But yeah, much appreciated, that\u2019s great.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And it\u2019s on its way.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Awesome. Awesome.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. And it\u2019s one of those items. And I think it\u2019s usually hard to justify to your business management on building these tools, but as we become or as every company becomes more technology-driven and technology dependent, you do need these tools to make sure that you\u2019re providing the best services to the end user or to the internal customers which your job depends on, and literally.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. And it\u2019s just these harsh realities of internet connectivity. And the other one, which I always find interesting, is that the lack of a dynamic, or I should say purchasing of a dynamic firewall set to make sure that when you\u2019re getting the best firewall rules but also the ability to modify the infrastructure to allow the types of traffic you want to move through.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah. Yeah, that makes sense, you know. And it keeps on going back to a thought that I had is, and I\u2019ve said this before on previous podcast but, you know, when companies are really looking at their internet connectivity, it\u2019s especially the way it\u2019s growing now with cloud services and just, you know, overall in general, you know, increase use of the internet for every single thing we do. You know, the thing is I look at it from, you know, a thirteen-year business owner standpoint of how much are you paying your employees. And I know that a lot of times IT professionals aren\u2019t really thinking in this mode but their management is. So if they really talk that language, I think it\u2019s easier for management to understand the need for the internet bandwidth. That\u2019s always a company\u2019s highest cost or typically.<\/p>\n<p>&nbsp;<\/p>\n<p>And, you know, if you look at your payroll, if you have fifty, hundred employees, you just do the quick math of what\u2019s the average salary in that office, you know, and then you could boil that down to per hour of cost and it\u2019s expensive. And you start to think, \u201cOkay, well what if our employees could do things twice as fast because our internet\u2019s actually not choking their work.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Correct.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Or, you know, things like that. When you started thinking in that mode and, you know, your firewall or, you know, your domain controllers and all that, so if you started thinking how much are we paying these people to work and are we suffocating their ability to work by how much, 15%, 20% because of our internet cost, really when you put things into that perspective it\u2019s like, \u201cGosh, the internet is cheap.\u201d You know, pay another $10 per employee to boost your internet speed and free up their ability to do their job. And I think, you know, thinking in that mentality really makes a lot of sense.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh, totally agree. And I think, you know, one of the items which I took out for my tenure at PacifiCare was idle time is tens of thousands of dollars a minute if the company can\u2019t connect to their databases or can\u2019t connect to the partners of the internet. And this was in 1998, 1999. I mean, we thought, \u201cOh, maybe $10,000 a day, okay, there\u2019s ninety-five hundred employees.\u201d No, it was like a minute, every minute they were down and there was a problem. I mean, it was a reporting to the investors type of problem.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah. Gosh.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 You know, that\u2019s something which we didn\u2019t chat about before was making sure that you have some sort of redundancy at least from your corporate perspective or your company perspective out to the internet as well as to your cloud services provider or other managed services provider.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Geez.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. And that\u2019s something which is I think overlooked. It\u2019s one of those cases where a single vendor might not be the best fit for everyone.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, absolutely. Well, cool. Yeah, I think those have been some great tips. Thanks for sharing all that stuff. I think those are some good takeaways that everybody can use for sure.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh, you\u2019re welcome. And like I said, the link is out. Like I said, I didn\u2019t even go to Stanford but I think that they have the best resources. So there\u2019s my little disclaimer. But I\u2019ve been using their site for years and I think they\u2019ve done a great job.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, that\u2019s great. I can\u2019t wait to get that link out to everybody. And then as we always do, I\u2019d love for you to share, like, a quick story of, like, one of the most entertaining things that\u2019s ever happened to you in the workplace.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Well, let\u2019s see. I think the funniest ones were, I think this has become a meme over the internet, where in a previous life when I was on the corporate side, you know, finding out that there were dial-up connectors and even I think other internet connectivities from people\u2019s desktops at the company instead of going through the company internet and we would get these help desk tickets like, \u201cHey, the internet is slow. Can you come over and take a look?\u201d And you\u2019re like, \u201cWhy are you on a modem connecting out when we have all this bandwidth through our company itself? Why are you going to that three-letter service provider from your desktop?\u201d And what you try to do, I need to send an email to our customers, \u201cPlease use the corporate system. You know, we\u2019ve invested this time so you wouldn\u2019t have these problems on your own personal setup.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p>Another one was, it was actually kind of fun just troubleshooting it. I apologize I should have mentioned that I actually worked in the data center space within Cogent. And we have this customer who, I would say large institutional customer who wanted to move a lot of backups between their data centers but they didn\u2019t want to pay for the bandwidth accordingly. And helping them do the cost analysis, it was actually cheaper to put everything on the DVD and mailing and faster via FedEx than it was for them to actually try to back up their 4, 5, 6 terabyte databases. So it\u2019s just like, \u201cWell, now you\u2019re going to use the FedEx net, unless you want to commit to these terms.\u201d But again, it gets down to the business model justifying the cost of doing business. And if it\u2019s infrequent, that might actually make more sense. But if it\u2019s an ongoing item, you know, you need to plan and budget accordingly, and you need to take into account all of the other services you\u2019re going to use over those links.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, absolutely that\u2019s a big takeaway there.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. And it can be very difficult because it\u2019s a whole different skill set to bridge the technology to the business aspects of it. And I think that we are all learning as we go for this. I don\u2019t think there isn\u2019t an expert which is affordable which can do this for us. And one of those things is that\u2019s why you need to work well with your partners to get the best scenario for the business itself.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Because we don\u2019t make money or customers don\u2019t make money, right? So.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Absolutely. Absolutely.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. And like I said, and that\u2019s something which, you know, I learned, every time I work with a customer, I always learn something new and that\u2019s one of the benefits of working in the technology. There is always something new.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, absolutely. That\u2019s what I\u2019ve noticed just from doing this podcast for, you know, twenty-some episodes in and it\u2019s like, gosh, you know, the things I don\u2019t know still about our own industry, you know, it\u2019s fun, and plus, new stuffs always coming out. That\u2019s what makes it exciting. It makes it difficult though. I swear there is some times where I feel like an old dog, even I\u2019m forty-one years old but I feel like an old dog sometimes and I\u2019m sitting there going, \u201cMan, now we got to learn this and I got to figure out how to do this so we can sell it properly. I can\u2019t just sell what I\u2019m an expert at now that I\u2019ve been doing for fifteen years.\u201d Now it\u2019s like everything\u2019s being changed and I got to learn something new. But that\u2019s the downside of it. So it\u2019s exciting something new is always coming out, but downside is we are always having to learn something new too. So I\u2019m sure IT professionals can relate to that because, you know, it\u2019s almost like you can never be an expert at your job because technology is always changing your job.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh, yeah. I think that\u2019s also good too. Until we retire, it would always keep us sharp.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, exactly.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Keeping our brain from going dead. So that\u2019s good.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 I think one of your next podcast or if you haven\u2019t done it, I\u2019ve only listened to a few since we started talking, the internet of things and what impact that\u2019s going to bring to corporate America.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, absolutely. It\u2019s a good point. I should really, you know, keep my eye out for someone who can speak to that because, you know, so many things you see, you see IoT slapped on everything these days if you\u2019re on social media and looking at the IT space and half of it you\u2019re just like, \u201cWhat?\u201d Just trying to wrap your brain around what they\u2019re talking about and what it actually means to you in terms of actionable items that you should be considering. And so just trying to translate all the theory that\u2019s out there and all the like, \u201cOh, so and so is doing this. Okay, well how does that affect me? Like, what is that going to do for our company, like, next year or, you know, the next two years, what should we be thinking out?\u201d But it\u2019s a good point. That\u2019s a good topic. I should start searching for people who can, kind of, translate that for a lot of us.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Yeah. You know, this is kind of a off-topic bringing up IoT but one of the things which have been in the back of, I think, several of our colleagues are the IoT is being pushed to the consumer, right? But the reality is ours, the benefits that actually is going to bring to companies on being able to know that, \u201cHey, the water main just broke in kitchen on the third floor,\u201d right?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 \u201cOur remote site is down because of power being delivered to the server room.\u201d You know? Yeah, there are ways to monitor those telemetry now, but as the IoT is integrated into the devices you want to monitor without having to have a second device to do that. It\u2019s going to greatly increase, you know, our connectivity to, like I said, to the UPS system and our server closets.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 But remember that\u2019s also going to impact your connectivity out.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Right, exactly. It\u2019s like, \u201cOkay, what are the top ten things that you\u2019re going to be using IoT for, you know, within your company within the next few years and how much bandwidth is that going to require to where you\u2019re kind of factoring that into everything.\u201d But yeah, that\u2019s funny.<\/p>\n<p>&nbsp;<\/p>\n<p>Well, it\u2019s great. So yeah, thanks for coming on and sharing all that stuff with us. Like I said, I definitely learned a couple things in terms of investigating providers, especially cloud providers and internet service providers and where to find some good information on it. And, you know, I definitely appreciate you taking the time to carve out time out of your day to join us on the show.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Oh, thank you, Mike. And thank you for inviting me. Yeah, this has been a good experience.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Great.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 And I hope we have a chance to do this again in the future.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Yeah, absolutely. Absolutely. With the way things are evolving, I\u2019m sure there\u2019ll be other things we want you to come and talk to us about. So, great. Well, thanks, Jay. Have a great day.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 You too, sir. And I hope you enjoy the weekend coming up.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Will do.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Jay:<\/strong>\u00a0 Alright. Take care now.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mike:<\/strong>\u00a0 Alright, IT Nation. I hope everybody got a little bit better today from that great conversation I had with Jay Wilson from Cogent. I know I did. And we appreciate Jay taking the time.<\/p>\n<p>&nbsp;<\/p>\n<p>Also, a couple of quick reminders. If you want to go back and revisit some of that podcasts, make sure you find the transcripts of it on our website. We went and put those on there just for you. Just go to AeroComInc.com, go to the Blog section. Within that section search for this episode and you will find the transcripts there.<\/p>\n<p>&nbsp;<\/p>\n<p>Also, don\u2019t forget to take advantage of this free gift. If you are kind of wondering how much internet costs, you know, so for like a 100M internet connection or a gigabit connection, how much a provider is charging for those things these days. Well, we went ahead and put a list together of the best promotions going on right now across the United States with all the different ISPs. So take a look at that. To get that free gift, all you have to do is text the word \u201cISPDEALS\u201d to the number 44-222, and we will email you that free list of internet promotions.<\/p>\n<p>&nbsp;<\/p>\n<p>Alright. Well, I hope everybody has a fantastic day and I will catch you next time.<\/p>\n<p>&nbsp;<\/p>\n<p>IT Nation, thank you for joining us on Cloud Therapy with AeroComInc.com. Visit us at AeroComInc.com, that\u2019s A-E-R-O-C-O-M-I-N-C dot com and head on over to the Blog section for notes on everything we talked about today as well as our blogs, provider reviews, and of course the best quotes for any technology.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to make sure your company never gets stuck with an insufficient Internet connection. Jay Wilson, Sales Engineer for Tier 1 ISP, Cogent Communications, joins Mike to discuss ways to identify possible bandwidth problems and how to plan for<span class=\"ellipsis\">&hellip;<\/span> <a href=\"https:\/\/www.aerocominc.com\/info\/cloud-therapy-ep-023-avoiding-bandwidth-overload\/\"><\/p>\n<div class=\"read-more\">Read more &#8250;<\/div>\n<p><!-- end of .read-more --><\/a><\/p>\n","protected":false},"author":6,"featured_media":9610,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[371],"tags":[204,172,247,486,485,488,422,429,483,495,492,489,487,417,373,496,112,482,481,428,423,484,491,494,490,493],"_links":{"self":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/posts\/9609"}],"collection":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/comments?post=9609"}],"version-history":[{"count":0,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/posts\/9609\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/media\/9610"}],"wp:attachment":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/media?parent=9609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/categories?post=9609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/tags?post=9609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}