{"id":841,"date":"2011-03-23T19:51:17","date_gmt":"2011-03-23T19:51:17","guid":{"rendered":"http:\/\/aerocom.vitalclients.com\/?p=611"},"modified":"2015-05-07T16:08:02","modified_gmt":"2015-05-07T23:08:02","slug":"communications-as-a-service-caas-hosted-pbx-hosted-voip","status":"publish","type":"post","link":"https:\/\/www.aerocominc.com\/info\/communications-as-a-service-caas-hosted-pbx-hosted-voip\/","title":{"rendered":"Hosted PBX and Hosted VoIP (CaaS) Provider"},"content":{"rendered":"<p>&nbsp;<\/p>\n<ul>\n<li><strong>Definition<\/strong>: With <a href=\"http:\/\/aerocominc.com\/how-hosted-pbx-can-maximize-your-organizations-telecommunications-needs\/\" title=\"Hosted PBX Quote\">Hosted PBX (<strong>Hosted VoIP<\/strong>)<\/a>, service, a business can have state-of-the-art phone system technology without having a phone system on-site. The system\/box\/brain, of the phone system is owned and maintained by the provider and hosted at one of their data centers while the business simply pays monthly (per user\/seat). Some service providers provide the handsets as part of the service while others have the customer purchase the handsets. <strong>Hosted PBX<\/strong> can be offered with guaranteed voice quality when your provider also supplies a managed circuit with the service or they can also provide a non-guaranteed-quality \u201cbring-your-own-bandwidth\u201d solution where you can connect your system through any Internet connection.<\/li>\n<li><strong>Best Fit<\/strong>: A business who wants a state-of-the-art phone system without having to purchase, manage and maintain the system. This service is especially a good fit for companies with multiple locations or remote users.<\/li>\n<\/ul>\n<ul>\n<li><strong>Benefits<\/strong>:<\/li>\n<li>More capex for other needs. By moving a phone system from a capital expense to a monthly operating expense, a business can have more cash-on-hand for growing the company.<\/li>\n<li>Get it now. No large capex means a company doesn\u2019t have to wait until their antiquated phone system dies. Their company can take advantages of the technology immediately.<\/li>\n<li>Less Scaling Issues. You only pay for the number of users you need this month and therefore, no more getting stuck with too big of a phone system or too small of a phone system.<\/li>\n<li>Always take advantage of the latest technology. The providers upgrade technologies throughout your service and you are always guaranteed to have the latest and greatest technology.<\/li>\n<li>If you try it and a couple years later, a new provider comes out with better technology, you simple switch. No more waiting 10 years to change systems.<\/li>\n<li>Lower Maintenance Costs. No maintenance contracts required and no internal personnel needed to manage the system.<\/li>\n<li>Lower cost to make changes. Hosted PBX systems come with a very user-friendly web portal that allows administrators to quickly make changes to the phone system, nationwide.<\/li>\n<li>Nationwide, seamless communication. Your entire company is on the same phone system platform\/voicemail platform, so calls, voicemails and users are easily transferred between sites.<\/li>\n<\/ul>\n<ul>\n<li><strong>Available Features with Select Providers<\/strong><\/li>\n<li>Click-to-Dial off common applications such as Outlook and Salesforce.<\/li>\n<li>Unified Messaging, allowing voicemails to be sent to the users\u2019 email.<\/li>\n<li>Call Reporting<\/li>\n<li>Call Queuing across nationwide users<\/li>\n<li>Leave a voicemail for all users, nationwide<\/li>\n<li>Soft Phones<\/li>\n<li>Screen Pops allowing the user to manipulate incoming calls from a computer screen.<\/li>\n<li>Headset-only users for call centers<\/li>\n<li>Integrated Audio, Web &amp; Video Conferencing<\/li>\n<li>Instant Messaging (IM) Feature<\/li>\n<li>Visually see all users, if they are currently on the phone, with whom and for how long.<\/li>\n<li>Call recording<\/li>\n<li>Whisper Mode<\/li>\n<li>Many More\u2026.<\/li>\n<\/ul>\n[php snippet=8]\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Definition: With Hosted PBX (Hosted VoIP), service, a business can have state-of-the-art phone system technology without having a phone system on-site. The system\/box\/brain, of the phone system is owned and maintained by the provider and hosted at one of<span class=\"ellipsis\">&hellip;<\/span> <a href=\"https:\/\/www.aerocominc.com\/info\/communications-as-a-service-caas-hosted-pbx-hosted-voip\/\"><\/p>\n<div class=\"read-more\">Read more &#8250;<\/div>\n<p><!-- end of .read-more --><\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[46,47,28],"tags":[],"_links":{"self":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/posts\/841"}],"collection":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/comments?post=841"}],"version-history":[{"count":0,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/posts\/841\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/media?parent=841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/categories?post=841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aerocominc.com\/info\/wp-json\/wp\/v2\/tags?post=841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}