{"id":5225,"date":"2014-02-14T16:01:20","date_gmt":"2014-02-14T16:01:20","guid":{"rendered":"http:\/\/aerocominc.com\/?p=5225"},"modified":"2015-05-07T16:00:32","modified_gmt":"2015-05-07T23:00:32","slug":"belfast-city-airport-chooses-8x8","status":"publish","type":"post","link":"https:\/\/www.aerocominc.com\/info\/belfast-city-airport-chooses-8x8\/","title":{"rendered":"Belfast City Airport Chooses 8X8!"},"content":{"rendered":"

 
\nPress Release Source:<\/span>8×8, Inc.<\/a><\/p>\n

SAN JOSE, Calif. & AYLESBURY BUCKS, England – 8\u00d78, Inc.(NASDAQ:EGHT), a provider of cloud-based unified communications and collaboration solutions, today announced that George Best Belfast City Airport, a regional airport serving a range of destinations throughout the UK and Ireland and Northern Ireland\u2019s sole link with London Heathrow, has replaced its traditional phone system with business VoIP and cloud-based unified communications services from 8\u00d78 Solutions. 8\u00d78 Solutions, formerly Voicenet Solutions, is the UK\/European arm of 8×8, Inc.<\/p>\n

\u201cThe existing infrastructure and on-premise PBX telephone system at Belfast City Airport could no longer handle the needs of the 1,500 employees and eight buildings spread across the airport\u2019s 100,000 square foot facility,\u201d said Terry Moore, CEO of Outsource Solutions,Belfast City Airport\u2019s IT solutions provider. \u201cAfter a thorough assessment, a decision was made to replace the airport\u2019s old PBX system with 8\u00d78\u2032s cloud-based communications solutions. The challenge we faced was upgrading the technology during the airport\u2019s normal day to day operations, which saw over 2.5 million passengers using the facility in 2013 making it one of the busiest periods in the airport\u2019s 30 year history.\u201d<\/p>\n

The existing premise-based phone system required expensive engineering input for simple administrative changes and did not have the capacity for expansion. In addition, there were very limited disaster recovery options with no straightforward mechanism to activate additional lines to deal with periods of high demand. The system also lacked detailed reporting and analytics capabilities, which were necessary to evaluate the effectiveness of aspects of the airport\u2019s customer service.<\/p>\n

\u201cWith the help of Outsource Solutions and 8\u00d78, we determined that, in order to provide for flexibility, resilience and future growth, we had to move our telephony to the cloud,\u201d said Raymond Hooke, Airside Operations Manager at Belfast City Airport. \u201cWe were truly impressed with how 8\u00d78 proactively reached out to us, came prepared with an analysis of our needs and delivered what they recommended efficiently and on budget.\u201d<\/p>\n

Belfast City Airport\u2019s new cloud-based communications system is configured to not only handle the airport\u2019s present needs but to also scale to handle future requirements, seasonality and VIP communications with full wallboard and call statistics reporting. In addition, the airport can now accurately measure, rate and analyze telephone-based service aspects, along with providing real-time reporting and analytics.<\/p>\n

\u201cBelfast City Airport\u2019s deployment of cloud communications services could very well be the first for an airport, but I\u2019m certain it won\u2019t be the last,\u201d said 8\u00d78 Solutions CEO Kevin Scott-Cowell. \u201cAirports all over the world are facing the need for reliable, secure and scalable services that are well beyond the capabilities of traditional on-premise PBX systems. The ability of cloud communications services to provide the resiliency and reliability necessary to keep the communications systems of a mission critical public utility like an airport online and available confirms that IP communications not only meet but exceed traditional telephony capabilities.\u201d<\/p>\n

Scott-Cowell continued, \u201cAirports like Belfast City are leading the way in the adoption of cloud technologies that will forever change the way public transportation operators handle their communications needs. We are proud to be supporting them in this endeavor and look forward to helping facilitate the airport\u2019s future expansion and growth.\u201d<\/p>\n

8\u00d78 Solutions\u2019 cloud-based software platform provides a comprehensive unified communications and collaboration suite of services that, in addition to replacing traditional solutions with more cost effective, flexible alternatives, address critical challenges faced by many businesses today such as managing globally distributed workforces and mobile devices, maintaining business continuity, and integrating with enterprise applications and IT systems.<\/p>\n

About 8\u00d78, Inc.<\/strong>
\n8\u00d78, Inc.(NASDAQ:EGHT) is a provider of unified communications and collaboration (UCC) services in the cloud to small and medium businesses and mid-market and distributed enterprises. The company delivers a broad suite of UCC services to in-office and mobile devices spanning cloud business VoIP phone service, virtual meeting web conferencing, contact center software and virtual desktop through our proprietary unified software as a service, or SaaS, platform. For additional information, visit www.8\u00d78.com, or www.8\u00d78.com\/UK or connect with 8\u00d78 on Google+, Facebook, LinkedIn and Twitter.<\/p>\n

About Belfast City Airport<\/strong>
\nGeorge Best Belfast City Airportis a regional airport serving a range of destinations, mainly in Great Britain and Ireland. Situated on the south shore of Belfast Lough adjacent to the A2, one of the main arterial routes into the city, the airport has grown significantly in recent years and is a key strategic gateway to the province. Within a few minutes drive of Belfast city centre, GBBCA currently caters for over 2.5 million passengers per year, representing approximately 40% of the scheduled domestic air traffic to and from Northern Ireland.<\/p>\n","protected":false},"excerpt":{"rendered":"

Belfast City Airport chooses 8×8’s unified communications services! <\/p>\n

Read more ›<\/div>\n

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