Network T1 Cable Service - Local Riverside Southern California

High Technology

•	Analog Lines
•	Central Office (CO)
•	Centrex Lines
•	Digital Trunks
•	DSL
•	Local Loop
•	PRI
•	Split T1
•	Supertrunk
•	T1
•	T3
•	Tier 1
•	Voice over IP (VoIP)

Industry buzzwords

Here is a list of telecommunications industry buzzwords, with easy-to-understand definitions and explanations on how each may help your business.

Analog Lines : Plain old telephone service (POTS), phone lines. Regular phone lines used for telephony. Other terms include: Basic Business Lines, Measured Business Lines & Loop lines.

Central Office (CO) : The “hub” (or meeting point), for all of the phone lines in your local area. Every central office is set up for servicing it's particular local area. It is usually a large brick building owned and operated by the incumbent local phone company.

Centrex Lines : A regular analog telephone line with an additional feature package added to the price. The purpose of Centrex lines is to provide phone system (PBX) functions (such as call transfer), to small businesses that do not have phone systems (i.e. they have random phones purchased from an office supply store but the phones are not part of a network). Despite this initial purpose, however, many companies with phone systems still have Centrex lines. Although the reasons for this may vary, it is a huge opportunity for simple cost savings. Please call AEROCOM if your company is interested in adding or removing Centrex lines.

Digital Trunks : Digital phone lines (as opposed to Analog Lines). Digital Trunks can be purchased from a carrier in the form of individual digital trunks, Supertrunk T1 or PRI T1. No matter what form, Digital Trunks provide your business with the benefits of consolidating phone lines and giving employees the option of having their own direct phone number. Please call AEROCOM to find out if your business should use Digital Trunks for your phone lines.

DSL : A type of high speed Internet connection. DSL is less expensive than T1 but is not dedicated speed and typically less reliable. Internet Service Providers (ISP's), usually run their DSL traffic on separate (often lower quality controlled) parts of their networks than their T1 traffic resides. Although there are several types of DSL (unlike T1), DSL is always a shared service and therefore, your Internet speed may fluctuate throughout the day, depending on how many people in your neighborhood are on the Internet. Occasional outages may also occur with DSL. Most DSL products are also distance sensitive, meaning the further your business is located from the building the DSL is provided from (usually your local Central Office), the less DSL speed your business is able to receive. Please call AEROCOM to learn more about DSL and if your business can benefit from using it.

Local Loop : The term used to describe the phone lines in the street that run from your business to the local Central Office.

PRI : A type of T1 line which can be used for phone service or videoconferencing. When used for phone service, a PRI can provide a business with benefits, such as consolidating phone lines, giving employees the option of having their own direct phone number, caller ID, faster connecting and disconnecting of phone calls and enabling “screen pops” where a call center operator’s computer automatically pops up account information for an incoming caller. When used for videoconferencing, a PRI can provide a stable and reliable means of sending and receiving voice and video between two or more locations. Please call AEROCOM to find out if your business can benefit from using a PRI.

Split T-1 : A T1 line providing both phone service and Internet access (data) to a business, over a single T1. Also called an “integrated T1.” This is a great product for a small business that needs T1 phone service and T1 Internet access but is too small for a full T1 of phone service and a full T1 of Internet access. Using VOIP technology some providers now even offer dynamically allocating T1 lines, that dynamically allocate your T1 line between voice and data, depending on your real time utilization of the phone service portion of the T1. Please call AEROCOM to learn more about Split T1 lines and if your business will benefit from utilizing this service.

Supertrunk : A type of T1 line used for phone service. A supertrunk can provide a business with benefits, such as consolidating phone lines and giving employees the option of having their own direct phone number. Please call AEROCOM to find out if your business would benefit from using a Supertrunk.

T1 : A type of line the phone service provider can deliver to your business. This T1 line can be programmed by the phone company to provide you with one of several different services, including: phone service (giving your company up to 24 phone lines); Internet access (giving your company up to 1.54M Internet Bandwidth); a combination of phone service and Internet access; or a Wide Area Network connection linking two or more corporate locations. Using a T1 for phone service can save companies money by consolidating phone lines, giving employees the option of having a direct phone number, tracking all incoming and outgoing phone calls, allowing employees to identify incoming callers before the phone is answered and better utilizing certain phone system features like sending voicemail to their email. Using a T1 for Internet or Wide Area Network connections allows businesses to have a faster, more reliable and secure Internet or WAN connection. Call AEROCOM to learn more about whether or not your business can benefit by utilizing a T1 for any of these services.

T-3 : The next largest progression from T1. This is a single line with the capacity of 28 T1’s. It can be used for all of the same voice and data services as a T1 but with 28 times the capacity. It is also called a DS3. Please call AEROCOM if you are interested in the possibility of using a T3 for your business.

Tier 1 : A term used to describe the size and quality of an Internet provider’s network. Many companies claim this status yet very few of these are true “Tier 1” providers. Some providers even claim to be “Tier 0,” which technically does not exist and therefore, is simply a marketing strategy. Although a governing body has yet to organize a formal definition, the following is a general definition of Tier 1, 2 & 3 carriers.

Tier 1: An Internet service provider (ISP) that owns and operates their own national fiber optic backbone network, consisting of approx. 50 or more points of presence (POPs), and private peering arrangements with other Tier 1 providers (where each provider can privately hand off traffic to one another without having to go through the public peering points).
Tier 2: A regional Internet service provider (ISP), that owns & operates their own fiber optic backbone network or a national Internet service provider (ISP), without a fiber optic backbone network.
Tier 3: Local or regional Internet service providers (ISP's), who do not own and operate their own fiber optic network.

True Tier 1 providers are obviously in the position to claim to have the highest level of service quality. Nonetheless, this is not always the case. A customer’s perception of service quality can vary, regardless of the Tier category the provider falls under. Please call AEROCOM if you would like to compare providers for your specific business needs.

Voice over IP (VoIP) : Sending phone calls from one place to another, using the same method a computer uses to send information (Internet protocol). Traditionally, phone conversations were transferred as simply “voice,” meaning during a phone conversation, your voice was actually moving along the phone wire until it reached the phone of the person you were speaking to. With VoIP, your phone converts your voice into computer language (data packets), and sends it out over computer cable (as opposed to the old phone wires), where eventually it will be converted back into “voice” before it reaches the person you are talking to. This takes place in a split second. There are several possible major benefits, such as: 1) Computer language (data packets), takes up less space on the wire than traditional “voice,” allowing businesses and phone companies to use fewer lines; 2) Business and phone companies only need one type of cable for both phone service and Internet access and no longer have to use two different types of cable (phone wire & computer cable), creating more efficiency; 3) Businesses can transfer calls for free between multiple locations by sending calls over the same lines they are currently using to send computer information between locations (i.e. the Internet or any type of Wide Area Network connection); and 4) Because your phone system is now finally speaking the same language as your computer, you can easily integrate and control your phone system from your computer; 5) Some VoIP technology eliminates the need for phone lines and thus reduces a company's overhead costs; and 6) Some VoIP technology allows companies to have nationwide local phone numbers from a single location. This increases sales by giving the company a nationwide, local presence. Please call AEROCOM to learn more about VoIP and whether or not your business can benefit from it.

Please contact AEROCOM for any additional information on these terms or information on other terms not listed.

To quickly obtain multiple quotes from multiple providers, listing the prices for any of these services, please click "Request a Quote" at the top of this page, email or call AEROCOM. An AEROCOM representative will contact you and immediately begin obtaining quotations from different providers, on services tailored to fit your company's needs. AEROCOM can help you find the best pricing and plan from nearly every provider, nationwide & worldwide, for such services as phone service, Internet access, local and long distance calling rate plans, international rates, calling card, VoIP, cable Internet, DSL and thousands of other services. Quickly and easily have us send you the best pricing available from providers such as AT&T, Verizon, XO, Sprint, Qwest, MCI, PAETEC, Covad, TelePacific and hundreds of others.

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