Blog

Fix poor VoIP call quality with a dedicated circuit

This is a bummer but I’m going to say it. Getting a huge fiber Internet connection may not do anything to help your company’s VoIP call quality. Assuming everything is squared away on your LAN, the most common causes of poor call

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Increasing Your Call Capabilites While Getting a Lower Cost

“Out with the old, in with the new” as the old saying goes. With past Public Telephone Networks (PSTN) coming to their end, many companies are moving forward to a more modern voice access solution known as Session Initiate Protocol

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PRI [INFOGRAPHIC]

Is your company considering using an ISDN PRI for phone service? Take a look at this great infographic to help understand the technology.   Need to know which 3 PRI telecom service providers have the best product for your company’s location

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The Best Business SIP Voice Providers

“SIP is SIP, right? If we are quoting SIP for our company’s voice, what feature differences can there be between providers?” During the month of December, (in between my Amazon shopping sessions), I set out to answer this question for

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SIP TRUNKING [INFOGRAPHIC]

This infographic illustrates the fantastic benefits of using SIP trunking for your company’s dial tone.   Learn the 3 best SIP telecom solutions for your company, today! MY TOP 3

MIKE SMITH’S BRAIN EPISODE 33: 4 SIP Providers You Need to Know

For the beginning of the New Year I’m going to discuss some SIP Dial Tone / Voice Access related products. In this video I highlight four unique providers that stood out to me, hoping they are what you or your

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Disaster Recovery Options for ISDN PRI Voice

Oh, good ‘ol ISDN PRI voice T1‘s. It’s still the most prevalent voice access technology in mid-size and enterprise companies – and it’s also a favorite of IT Professionals, in particular… or not. One of the wonderful things about ISDN

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Take Your Telephone Lines to the Next Level

ISDN-PRI is an end to end digital circuit that is utilized by many businesses in place of traditional analog phone lines. It enables the traditional phone lines to carry voice, data and video traffic. A PRI line is able to

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Get a Killer Contact Center System… Without Changing Anything

Did you know that you can get an incredible hosted contact center solution without having to change your phone system… or telecom provider? Neither did I – until yesterday. The Old Technology It started last week when our Client Development Executive,

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Mike Smith’s Brain Episode 23: VoIP SIP Trunks with Great Voice Quality

If your company has an on-premises VoIP system that requires SIP trunks… DON’T think the public Internet is your only way to receive dial-tone. Jerry, Rod and his trusty sidekick are here to tell you all about the next best thing in SIP

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