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Cloud Therapy: EP030 – Cutting Through Contracts Like a Samurai
Have you ever looked at a telecom or cloud contract and thought “why even bother…”? Matt Milhauser is the VP of Strategy and Innovation for Advantix… and he’s also a Samurai of contracts. You’ll learn Matt’s 5 things to look…
Cloud Therapy: E028 – AeroCom Client, Paul Li’s IT Journey
Learn how IT Professional and AeroCom client, Paul Li, has thrived for 25 years in his IT career. Paul shares his story with us, and tells us about his most difficult time in IT, how he approaches management feedback and…
Cloud Therapy: EP 015 – Ethan Banks from Packet Pushers
Co-Host of the hit IT podcast, Packet Pushers, Ethan Banks, joins Mike to tell some fantastic stories about his journey in IT. From his haunting memory of the “Broadcast Storm” that took his credit card processing data center down, to…
Cloud Therapy: EP 007 – Automate Server Tasks to Level Up in IT
Steve Tarver, Principal Engineer at CenturyLink discusses several ways IT professionals and Sys Admins can “Level Up,” and become an extremely valued and sought-after professional, through using automation and shifting to a Dev Ops mindset. Want to hear more Cloud…
Cloud Therapy: EP 006 – Interview with Cloud Expert Brian Gracely
Your host, Mike Smith, chats with acclaimed cloud expert, Brian Gracely, co-host of hit podcast, The Cloudcast. Brian recounts fascinating stories about his career, including his most difficult moment, what he did to attract praise from his bosses, a time when…
About Cloud Therapy: A New Podcast
Introducing Cloud Therapy… A NEW podcast for all IT professionals seeking to catapult their careers to the next level. Listen to a quick overview of who your host, Mike Smith is and how this podcast will act as a guide…
Everyone Wants to Feel Liked
Did you know that telecom and cloud service providers actually hate being mocked about their notoriously bad level of service? Of course… Everyone wants to be liked! Did you know they think they just can’t afford to be “good?” It’s…
Are Ethics Situational?
“Hello?” “Hi, this is John from Acme Software.” I just wanted you to know that my boss forwarded me your voicemail and I do not appreciate you going over my head. I’ve told you that we have not yet made…
Words a System Administrator Never Wants to Hear
Underappreciated, yet held to superhuman expectations. Rarely thanked, but always called upon in moments of panic and hysteria. The hero who takes every cry for help, even if it’s from a jerk who just irrationally ripped him a new one…
Mike Smith’s Brain 8: Why Your Telecom Costs Are Higher Than What You Were Quoted?
Welcome to E8 of @mikesmithsbrain. Today’s episode will shed some light on why your monthly Telecom bill might by higher than what you were initially quoted by a Provider. If you want a refreshingly detailed, honest and accurate quote,…