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Cloud Therapy: E027 – VoIP Integration

Learn what technologies your company can integrate with your VoIP phone system that will make your employees more productive and happier at work. Sangar Safi, sales engineer from Jive Communications joins Mike to tell a real customer story of a

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Cloud Therapy: EP 026 – What is Office 365 E5?

Learn whether or not Office 365’s E5 offering is going to make your company’s employees shout out of joy or frustration. CallTower’s CRO, William Rubio, joins Mike to discuss the intricate details of what E5 is and what it is

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Cloud Therapy: EP 025 – Contact Center Workflow Integration

Learn how inContact’s new contact center feature is allowing cloud/hosted contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of

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Cloud Therapy: EP 024 – How SD-WAN Improves VoIP Call Quality

Learn how to improve your company’s VoIP call quality by adding SD-WAN to your Hosted VoIP service. Listen to Vonage Business‘ Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path

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Cloud Therapy: EP 012 – The Best Business Phone Service

SIP? PRI? Hosted VoIP? We know you aren’t fascinated by any of them but which should your company be using? Your host, Mike Smith takes the mic and answers this question for IT Nation. Having worked with voice from every

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