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Cloud PBX Phone Systems – 6 Preparations Your Company’s LAN
Your company is transitioning from an on-prem phone system to a Cloud PBX phone system. What 6 steps can you take to prepare for the installation? In this video I explain the 6 basic things you can do to prepare…
Cloud PBX Checklist for Large Companies: Pricing
Where does pricing and cost fit inside the ultimate cloud PBX shopping checklist for large companies? In the video below, Mike explains the different pricing structures available with various cloud PBX service providers, and what type of structure you should…
Which Cloud PBX providers are HIPAA compliant? BAA & Automatic Deletion
Which HIPAA compliant cloud PBX providers are the best for our company? You’d better ask about a BAA & automatic deletion! In the video below, Mike explains both of these items and why not every cloud phone system provider offers…
Microsoft Teams Operator Connect Partners: Which is best for our company?
Which Microsoft Teams Operator Connect Partners are best for our company? If you’re asking that question, Mike is here to help. In the video below, Mike tells you the questions you can ask about your organization, that will help you…
Cloud PBX Checklist for Large Companies: SMS & MMS Messaging
SMS & MMS messaging is an important feature to include in your cloud PBX shopping checklist, for your large company. In the video below, Mike explains the benefits this feature can bring to your employee’s productivity, and also discusses how…
Cloud PBX Checklist for Large Companies: Call Flow
Your company’s “Call Flow” is very important for you to document include on your cloud PBX shopping list. Especially if you work for a large company. In the video below, Mike details a handful of “call flow” items that you…
Be the technology advocate for your company’s call center.
Be the technology advocate for your company’s call center. In the video below, Mike explains how keeping the “status quo” or trying to “reduce cost” is actually misaligning your IT team with the leadership team. Your executives are hired to…
Cloud PBX Checklist for Large Companies: User Types
As your large company is making a shopping checklist for cloud PBX, make sure you tally your different user types. In the video below, Mike details the different user types that will make a difference, when selecting a vendor to…
Microsoft Teams Phone System: Why use Teams Handsets?
Why does your company need to use the fancy Teams Handsets for Microsoft Teams Phone System? In the video below, Mike Smith explains the benefits of using the (more expensive) Teams handsets vs. just using a standard IP phone from…
Cloud PBX Checklist for Large Companies: Contracts
This next installment of the ultimate cloud PBX shopping checklist for large companies, addresses possible snags with your existing contracts. In the video below, Mike explains why it’s important to check your current vendors’ contract status before spending a lot…