Blog
Fix poor VoIP call quality with a dedicated circuit
This is a bummer but I’m going to say it. Getting a huge fiber Internet connection may not do anything to help your company’s VoIP call quality. Assuming everything is squared away on your LAN, the most common causes of poor call…
How Your Company Can Get Great VoIP Call Quality [Infographic]
If you’re concerned about VoIP call quality, worry no more. Just follow along with this simple, step-by-step infographic that will lead you to the best VoIP configuration for your company’s size and requirements. CLICK HERE to download this and save…
Cloud Therapy: EP 024 – How SD-WAN Improves VoIP Call Quality
Learn how to improve your company’s VoIP call quality by adding SD-WAN to your Hosted VoIP service. Listen to Vonage Business‘ Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path…
Cloud Therapy: EP 009 – The Time James Cancel Learned How to Prepare for a VoIP Install
Today, James Cancel is in charge of Globalgig’s (formerly Velis4) N.O.C. in Los Angeles but prior to working at Velis4, James was once a Hosted PBX repair engineer… and boy did he learn a painful technical lesson once on a…
SIP with Burstable Call Paths
Does your company have a dramatically oscillating call volume? I’ve found that when it comes to how often they’re using the phones, many companies have seasonal periods where the amount of calling spikes, but then drops down for months at…
Increasing Your Call Capabilites While Getting a Lower Cost
“Out with the old, in with the new” as the old saying goes. With past Public Telephone Networks (PSTN) coming to their end, many companies are moving forward to a more modern voice access solution known as Session Initiate Protocol…
The Best Business SIP Voice Providers
“SIP is SIP, right? If we are quoting SIP for our company’s voice, what feature differences can there be between providers?” During the month of December, (in between my Amazon shopping sessions), I set out to answer this question for…
SIP TRUNKING [INFOGRAPHIC]
This infographic illustrates the fantastic benefits of using SIP trunking for your company’s dial tone. Learn the 3 best SIP telecom solutions for your company, today! MY TOP 3
MIKE SMITH’S BRAIN EPISODE 33: 4 SIP Providers You Need to Know
For the beginning of the New Year I’m going to discuss some SIP Dial Tone / Voice Access related products. In this video I highlight four unique providers that stood out to me, hoping they are what you or your…
Get a Killer Contact Center System… Without Changing Anything
Did you know that you can get an incredible hosted contact center solution without having to change your phone system… or telecom provider? Neither did I – until yesterday. The Old Technology It started last week when our Client Development Executive,…