Customer Reviews: Rackspace

Rackspace

2 reviews

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Be ready for what’s next with multicloud solutions from Rackspace Technology™. We are the multicloud solutions experts. We know what you're up against because we've helped global companies across industries through it — and you can bet we're ready to help. Our team delivers results by listening to your challenges and building custom cloud services and solutions that help your business perform better now and into the future.

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IK7

14 Reviews

Cloud Back-Up - Servers

12/07/15

I've been a Rackspace customer for about 3 -4 years. We started using it for email accounts with hosted server. We also have a couple other servers with them as backups. We have noticed that their support had degraded since they have become a public company. Their service in my option was second to none and as a reseller I used to boast about their products and services, but now I no longer in favour to them as we saw a lot better services out there. This is no doubt part of keeping the shareholders happy however at the cost of keeping customers happy. Whenever I called customer service, absolutely no effort to assist in finding an answer to my question, instead blaming the IT administrator (who recommended them) for any problems. #spiceworks

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ianstewart

18 Reviews

Cloud Back-Up - Servers

12/04/15

I have used rackspace for a brief time. we had a server in Europe and needed to sync data with US Co-lo server so decided to use same provider until project finished. It turns out it is value for the money but will cost you dearly. customer service is really a plus point for this provider. most of the support team know what they are doing/speaking. We used this until client complete the project and released to client IT team but it was a pleasure experience with them. if i have enough budget, i will definitely use them again. #spiceworks

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