DON'T RISK MAKING THE WRONG CHOICE!  How much will the wrong choice cost your company?  The following services are provided to AEROCOM’s clients at no cost.  You can take advantage of any or all of these services.

• Innovative Solutions Discovery:

Most costly telecommunications mistakes are the result of either: 1) Not knowing all of the technology, providers, pricing and promotions available; or 2) Not having a sales representative correctly fit the technology to your company's specific needs.  Our Solutions Discovery helps our clients understand what opportunities they have available to their company to increase profit and what areas they should avoid to prevent costly mistakes.  What new innovations in telecommunications technology can your company take advantage of and increase profit from?  Are your competitors already utilizing this technology?  AEROCOM offers a comprehensive solutions discovery at no cost to help you determine what telecommunications technology your company can leverage to be more competitive.

It is critical for us to understand your company before we start recommending solutions.  For instance:  How large or small is your company?  Are you growing?  How fast?  What industry are you in?  Could your company benefit from a faster Internet connection? Are you simply looking for cost savings?  Have you considered VoIP to augment or replace your current phone service/phone system?  What is your telephone call volume in each specific geographic calling category?  Do you have multiple locations?  Is your company relocating?  Do you need to keep your existing local telephone number(s)?  Do you have a toll free number?

These are just some of the questions that will separate your needs from every other company in the nation. These are also questions that will not be taken into consideration if you get a generic price quote off the Internet.  We will take the time to learn about your organization's specific needs. If applicable, we will make suggestions for you to consider, such as adding new technology or changing your phone service and Internet access configuration in order to improve your communications efficiency.

• Price Quote:

This service saves our clients a large amount of money in time spent researching technology, researching providers and meeting with each individual provider's sales rep.  With minimal information (such as a local phone number and address), we can help you quickly obtain quotes for the best providers and technology available to your organization.  We can also help you compare providers and let you know if there might be better pricing available through opportunities such as:  Using your call volume to qualify your company for a provider’s discount rate plan; Adding cellular; Adding Internet; Adding calling card or call center services, etc.

PRICE GUARANTEE:  We will match or beat any price you find elsewhere for the same product, same provider and same agreement term.

• Comprehensive Cost Comparison:

This service saves our clients a substantial amount of money in time spent trying to compare quotes from multiple providers against their current costs.  Within a short period of time, we will analyze your current bills and create an easy-to-understand cost comparison spreadsheet, comparing your current costs to the future costs of proposed technology solutions with multiple providers. This quotation will make it easy for you to compare each telecommunication provider’s pricing & promotions, side by side in an “apples to apples” format.  For an example, see our "sample quote" page.

• Carrier Profiles:

By giving you information on each provider, we save your company money in time spent researching background information on each provider that is offering your company the technology you'd like to purchase.  We will give you a brief overview of each carrier proposed as well as any additional information you would like to see, such as marketing materials, underlying wholesale providers, current customer references and financial information.

• Ongoing Support:  Our Commitment is UNMATCHED!

Our commitment to helping your company increase profit does not stop after you sign up with this exciting  technology.  Although your chosen provider is your main point of contact for customer service, we add the additional benefit of providing you with the following unmatched AEROCOM time and money saving support:

Spend Less Time Installing Your New Technology: 

How confident are you that you have the time and experience to guide the installation of your telecommunication services?  How much is it worth for your company to avoid simple common mistakes during this process?  We have the experience and time available to help you.  We will spearhead your provider installation project at no cost.  This will save your company thousands of dollars in time and mistakes caused by inexperience.

Get Information Faster:

Have you ever had a quick question and been frustrated by a customer care department's lack of information?  Could your time have been spent doing something else for your company?  We have invested in a comprehensive software program that keeps an ongoing inventory of your telecommunications service, including phone numbers, IP addresses, number of lines, etc.  This will make your life easier by having an additional resource (to augment your provider's customer service department), to quickly obtain simple information.

Don't Miss Your Service Agreement's Expiration Date:

Do you have a fail proof system for alerting you when your provider agreements are coming up for renewal?  Have you ever failed to remember the date and been auto-renewed when you wanted to instead make a change?  Did it cost your company money or lost opportunity?  We have invested in a comprehensive software program that automatically alerts us when your telecommunications agreements are coming up for renewal.  This will give your company added insurance that these dates will not be forgotten and as a result, your company will not lose the opportunity to make a change, if desired.

Spend Less Time Getting Questions Answered & Resolved:

Have you ever spent hours on the phone with customer service, feeling like you were getting nowhere?  Would it have been beneficial to have an inside contact at your provider during this time?  We have those inside contacts with all of the providers and if needed, can use them to help you get answers quickly.

.